Front Office AI · Legal

ZANUS FRONT OFFICE FOR LEGAL — CLIENT REQUESTS

Client requests that file themselves — and reach the paralegal complete.

A request for a copy of the settlement agreement at 9 PM, a records request from another firm, a billing question, a change of address before the hearing notice goes out, a complaint about a call not returned, the police report the paralegal has asked for twice: the AI identifies the client, files the request with everything it needs, routes it — attorney, paralegal, billing, administrator — and keeps the client informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Tickets — support tickets

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Client, matter reference, attorney, exactly what is asked, any date the client states — captured in the conversation, no callback to ask again.

Routed by your rules

Documents to the paralegal’s queue, records requests to the records desk, complaints to the administrator, anything privileged to the attorney — with the transcript.

Status updates sent

The client hears when the copy was sent or the document was received — automatically, in their language. Fewer “did you get it” calls.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Tickets — support tickets
Support tickets opened from chat, phone or email, with status and the AI’s handling.
Start free — see it on your own firm7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A client with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That client stays.

  • 24/7 in up to 40 languages
  • Status updates sent automatically
  • Inside a solution — see pricing
Off-hours is where you win

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI release documents or answer about the matter?

No. It files, routes and informs. Releasing a document, an agreement or a file — and anything about the matter itself — is a person’s decision; the AI makes sure the request arrives complete and the client is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own firm. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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