Front Office AI

ZANUS FRONT OFFICE — AI E-MAIL

A mailbox everybody already knows. With the AI writing beside you.

Folders on the left, the list in the middle, the message on the right — inside Front Office. Every person has an address, every department has an inbox. One owner per conversation, nothing goes stale, every mail belongs to a contact. Dictate in one language, send in another; ask for a quote in the reply and it is attached. AI RESPOND writes the whole reply from the thread, the customer’s history and your knowledge — you read it and send.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

AI E-mail — department inboxes, MY INBOX, the thread and the AI reply

The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.

What it does

Every person an address, every department an inbox

A person sees the departments he is allowed to see; MY INBOX is the mail assigned to him. Unassigned mail is highlighted.

One owner per conversation

Anyone in the department can read; to reply, he TAKES OVER, and everybody sees who holds it. When an employee leaves, his whole inbox is handed to a colleague in one step.

Nothing goes stale

A message unanswered for four working hours is flagged overdue, shown in its own folder and in the morning briefing.

Every mail belongs to a contact

An unknown sender is filed as a CUSTOMER (enters the CRM, the funnels and the quotes) or as OTHER (a supplier, a colleague, a newsletter: kept and threaded, never put in a funnel).

The AI writes with you

Dictate in one language, send in another. “Make a quote for 5 units at 10% discount and attach it” — inside the discount that person may give; above it the quote waits for approval. Summarise, translate, read aloud.

The AI answers the department inboxes

Per department, your rule: the AI drafts and a person approves, or the AI answers alone, or people only.

Inside AI E-mail — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

AI E-mail — the mailbox
The mailbox everybody knows: department inboxes, MY INBOX, the thread and the AI reply beside it.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Keep Gmail or Outlook. Reply from Front Office.

Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.

  • Your addresses, your domain — customers see nothing change
  • A copy always stays in the person’s own mailbox
  • A direct connection to Microsoft 365 and Gmail is coming
Mail forwarded from your existing mailbox, answered in Front Office
AI RESPOND — the whole reply written from the thread, the history and the knowledge

AI RESPOND — the whole reply, written for you

Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.

  • Summarise a thread, translate it, read it aloud
  • “Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
  • Per department: AI drafts and a person approves · AI answers alone · people only

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Do we have to leave Gmail or Outlook?

No. Forward a copy of your mailbox to your Front Office address; read and reply in Front Office; a copy stays where it was; replies go out from your own domain. A direct Microsoft 365 / Gmail connection is coming.

Can the AI send a mail on its own?

Only where you say so, per department: the AI drafts and a person approves, or the AI answers alone, or people only.

What about suppliers and newsletters?

An unknown sender you file as OTHER is kept and threaded but never enters a funnel. A CUSTOMER enters the CRM, the funnels and the quotes.

Do we pay per mailbox?

No — per company. Every person on your team has an address; add operators only for the people who run the dashboard. See pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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