Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Nonprofits. An AI email responder for nonprofits' donor inboxes

AI E-mail is an AI email responder for nonprofits that reads every message sent to donations@, volunteer@ or info@, files it on the right desk and drafts the reply from your approved answers, in the writer's language. Each team decides whether Lisa sends routine replies herself or a person approves first.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Who answers

Who answers

The volunteer desk can send its own replies while the gifts desk keeps every draft for approval, each with its response time beside it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Lisa answer volunteer questions herself; gift and grant mail always waits for a person.”

Lisa“The volunteer desk will send its own replies, while the gifts and grants desks keep every draft for a person to approve. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Nonprofits use it

A donor writes in January asking for last year's receipt; Lisa drafts the reply from your receipt policy for the gifts desk.

A volunteer asks what time Saturday's shift starts; the volunteer desk lets Lisa answer, and the reply leaves without waiting for anyone.

A foundation officer asks about the interim report; the thread waits in Needs you for the grants manager.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

Desk by desk

Nonprofit email automation, one desk per team

Here, donor email replies, volunteer questions and program mail each land on their own desk with a draft ready.

A desk per team

Donations, volunteers, programs and events each get their own address, colour and count of open conversations, so nothing sits in one person's mailbox.

Drafts waiting to send

For most mail the reply is already in Ready to send. A coordinator reads it, changes a word if needed and sends, and the next one opens.

Only what needs a person

Needs you gathers the mail that needs a decision, such as a gift change or a grant question, each with Lisa's proposal beside it.

A coordinator who leaves

Every open thread and contact of a departing coordinator moves to a colleague in one audited step, and the colleague receives a summary.

Set-up

A shared inbox for nonprofits, ready in 2 minutes

Add your addresses

Add donations@, volunteer@ and info@ and the desk each lands on. Your current mailbox stays as it is; only new mail comes in.

Choose who answers

Ask Lisa to leave the donations desk to the AI and keep the volunteer desk for a person. Each change is shown before and after, applied on your yes.

Send from your own domain

Replies leave from your organization's own address and land in its Sent folder, with each person's signature and your footer under it.

Read a week of replies

Run the 7-day free trial and read every reply Lisa prepared, sent or held before you let any desk answer alone.

Questions & answers

AI E-mail for Nonprofits: questions & answers

Can AI answer a nonprofit's donations inbox?

Yes. As an AI email assistant for charities, Lisa reads each message, finds the supporter and drafts the reply from your approved answers, in the writer's language. By default a person approves every draft; you can let a desk such as volunteers send on its own.

Will the AI change a gift sent by e-mail?

No. A request to change, pause or refund a gift goes to the gifts desk for a person, with Lisa's draft ready. The AI changes no gift and asks for no card numbers.

What happens to newsletters and bulk mail?

They leave the desk and are read once by Lisa for a supporter in disguise. A real question sent from a mailing tool is pulled back to the desk so it gets an answer.

How long can a donor wait before a reply is overdue?

You set the response time per desk, four hours by default, counted in working hours or around the clock. Overdue shows every supporter mail past that time, and Unassigned shows what nobody has taken yet.

Can volunteers work the inbox without seeing finance mail?

Yes. Each person reads only the desks their mail scope covers, so a volunteer coordinator can answer the volunteer desk while gift and grant mail stays with staff.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Nonprofits ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.