ZANUS FRONT OFFICE FOR NONPROFITS — REQUESTS & INTAKE

Requests that file themselves — nights and weekends included.

A monthly donor whose card changed, at 9 PM; a receipt needed for last year’s gift; a parent asking to enroll a child; a caseworker referring a family; a company offering forty desks; a complaint about a volunteer: the AI identifies the supporter, files the request with everything it needs, routes it to the right person — gift processing, program team, volunteer coordinator, director — and keeps the supporter informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Supporter, program or gift concerned, dates, language, what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Gift changes to finance, intake and referrals to the program team, in-kind offers to operations, complaints to the director — with the transcript.

Status updates sent

The donor hears when the gift was updated, the parent when the intake appointment is confirmed, the company when the pickup is scheduled — automatically.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A supporter with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That supporter stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI change gifts, decide intake or take card details?

Never. It files, routes and informs. The gift is changed by your gift-processing person through your secure system, eligibility and case decisions are the program team’s, and the AI does not take card numbers — it sends your secure link or files the request.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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