Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Nonprofits. A website chatbot for nonprofits that never guesses

AI Webchat is a website chatbot for nonprofits that answers visitors by text or voice, in their language, from your approved pages only. It explains how to give and what intake involves, opens the page that covers the question, books a shift inside the chat, and hands anyone asking for help tonight to a person.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Answers
Website chatbot for nonprofits: a greeting by the page being read and an answer from your own site, real Zanus AI screen

Answers

She greets each visitor by the page they are reading and writes the answer from your own website and approved knowledge, never a guess.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“When someone in the chat asks for help tonight, hand them to the person on duty.”

Lisa“Chat visitors asking for help tonight will see your approved wording first and land in the queue that needs a person. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Nonprofits use it

1

A visitor asks whether you take a used sofa; the chat answers from your in-kind list and opens the drop-off page.

2

A mother asks in Spanish what the summer camp includes; the chat answers from the program page and shows its photos.

3

A volunteer who signed up last week asks when to come; the chat books her first Saturday shift on the spot.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
  • Knows the page the visitor is on and answers from your pages, files, prices and rules
  • Shows pictures and product screens while it talks; opens the right page of your site and continues there
  • Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
  • Your people take over any chat live in one click, with the context, not a transcript to read
  • Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
  • Optional AI Avatar: the same assistant with a face that talks
  • Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
  • Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

On your website

What the chatbot for nonprofits answers, and what it passes on

It works as a donor and volunteer chatbot and as a first stop for families, all from the same approved pages.

Answers from your pages

Your program, giving and volunteer pages, your documents and the answers your team approved, and nothing else. When it has no source, the question goes to your team.

Shows the page and the photo

Asked about the pantry, it opens the pantry page; asked where to drop off coats, it holds up your own picture of the entrance.

Books the next step

With AI Booking added, a volunteer picks an open shift or a family an intake time without leaving the conversation, verified before it enters the book.

A person when asked

A visitor who asks for a human lands in the queue that needs a person or becomes a ticket, with the whole conversation attached.

Set-up

Put an AI chatbot for nonprofit websites live in 2 minutes

1

One line in your site

Paste the script once in your website theme and every page, from Give to Get Help, gets the chat in your colors.

2

Lisa reads your pages

She reads your website, names the pages she may open and finds the photos she may show, then asks how visitors should be greeted.

3

Choose the tone

Formal or familiar for the languages that have the choice, with your opening lines written once and shown in each visitor's language.

4

Read the sessions

Run the free trial for 7 days and read every session it answered, with the page it started on and what it produced.

Questions & answers

AI Webchat for Nonprofits: questions & answers

Can a chatbot for nonprofits answer donor questions?

Yes, from your approved information only: how to give, where gifts go, how receipts are sent and what events include. If your pages do not cover a question it says so and passes it to your team, instead of guessing.

Can the chat see a donor's giving history?

No. It answers from your public pages and approved answers. Gift records stay in your donor database, and a visitor asking about a specific gift is passed to the person who handles gifts.

Which languages does the website chatbot speak?

Forty languages, typed or spoken, which makes it a multilingual chatbot for charities serving many communities. Your opening lines are written once in your language and each visitor reads and hears them in theirs, so a family can ask about intake in Arabic or Somali.

Can staff keep an eye on live chats?

Yes. Live sessions show the page, the language and the last activity, and watching is read-only, so the AI is not interrupted. A visitor who asks for a person lands in the queue that needs one, with the conversation attached.

Does the chatbot work on our donation page?

Yes, it can sit on every page of your website, including Give. It answers questions about giving from your approved pages and sends visitors to your own secure giving page; it takes no payment itself.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Nonprofits ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.