Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Nonprofits. Thank-a-thon calls run from one queue in the browser.

AI Call Desk gives your staff and phone-bank volunteers a work queue prepared by Front Office and a phone in the browser that calls from your organization's number. Each entry says who to call and why: the first-time donor to thank, the lapsed monthly donor, the volunteer who missed a shift. Two lines dictated after each call schedule the next thank-you, and the call is transcribed onto the supporter record.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk
AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Build a thank-a-thon queue of this month's first-time donors for board members to call.”

Lisa“Done: this month's first-time donors are in a thank-a-thon queue, each with their conversation history, ready for board members to call.”

Any setting, in any module · applied only on your yes

How Nonprofits use it

1

During a December thank-a-thon, board members call first-time donors from their laptops, and each call shows your main number.

2

A development officer works the queue of lapsed monthly donors, each entry showing the last conversation and gift request.

3

After a call with a corporate sponsor, the director dictates two lines and the AI schedules the proposal follow-up.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Work queue: who to call, why, from which conversation, prepared by Front Office
  • Phone in the browser, calling from your company number
  • The call transcribed into the customer's story as it happens
  • Two dictated lines after the call → the next step proposed and scheduled
  • AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Questions & answers

AI Call Desk for Nonprofits: questions & answers

Can volunteers make donor calls from a browser phone?

Yes. The browser phone calls from your organization's number, so donors see the charity rather than a volunteer's personal number. Each call is transcribed into the supporter's story.

Who prepares the call queue for a phone bank?

Front Office does, from the conversations and requests it handled: donors to thank, callbacks, lapsed gifts and missed shifts, each with the reason. The caller starts dialing instead of building a list.

Can phone-bank volunteers get help during a call?

Yes, with AI Assist on calls added. The volunteer sees the donor's last conversation and your approved talking points on screen, and the AI never speaks to the donor.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Nonprofits ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

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Try it free on your own business — no credit card, per company, never per seat.

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