ZANUS FRONT OFFICE FOR NONPROFITS — THANK-YOUS & FOLLOW-UP
Stewardship that does not miss a supporter — and stops the moment a person should call.
The first-time donor thanked the same day, the receipt followed up, the expired card chased before the monthly gift lapses, the volunteer reminded the day before and thanked the day after, the gala guest sent the impact story, the donor who gave last December but not this one. Every sequence runs on its own clock, on the channel the supporter prefers, in their language — and a reply alerts a person.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Marketing menu: funnels, chase presets, templates, automated events and follow-ups.
What it does
Text, email or an AI call, in the volunteer’s language: confirm, swap or cancel from the message; a freed spot goes to that Saturday’s waitlist.
Thank-yous, anniversaries of a first gift, year-end appeals to last year’s givers, impact updates — sent with your wording, on the channel they prefer.
The monthly gift that failed is followed up politely with your secure link to update details; a question in the reply goes to development.
Inside Marketing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
From demo to quote to signature — one funnel, no gaps
The AI Demo, AI Quoting and Web Forms all hand their leads to Marketing. Each preset knows what happened before: "watched 80% of the demo, asked about pricing twice, quote unopened for 6 days" becomes the next email, not a guess.
- Presets: demo chase, quote chase, web-lead chase
- AI direction in one sentence: "friendly, mention the trade-in offer"
- Every send, open, click and reply on the contact timeline
Escalation to a human, on purpose
A funnel is not a spam cannon. When a lead replies, opens the quote three times or asks a question, the sequence stops and the lead lands in the NEEDS HUMAN queue with the whole story attached — your rep calls a warm supporter, not a list.
- Reply = sequence stops, human notified
- Engagement thresholds you set
- Phone call-back can be the last step of any funnel
Measured on the forecast board, not in feelings
Every funnel step shows on the Statistics → Forecast board: which sequence moved which deal, close probability before and after, and the WHY sentence for each change.
- Funnel performance per preset
- Close probability with the WHY
- Export PDF / XLS or schedule the report by email
Available on its own — or inside a solution
Questions, answered
Can supporters opt out?
Always, in one tap, per sequence or entirely. Opt-outs are honored across every channel and recorded on the supporter’s record — and participants are never placed in fundraising sequences unless you say so.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own organization. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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