Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Small Business. An AI email assistant for small business inboxes.

AI E-mail is an AI email assistant for small business that reads every customer mail, finds the customer and writes the answer from your own information. Are you open Monday, can I move Thursday, what do I bring: routine replies can go out on their own, while complaints and refunds wait for you with a draft ready.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Needs you

AI email assistant for small business: the mails that need a person, each with Lisa's suggestion beside it

Needs you

One list holds only the mails that need you, from every desk and mailbox, each with what Lisa proposes to do about it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Hours and booking questions can go out alone; complaints and refunds wait for me.”

Lisa“Ready: hours and booking replies will send on their own, and complaints and refund requests will wait for you with a draft. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Small Business use it

A customer asks whether the shop can engrave a second line on a trophy; the draft answer comes from your engraving page.

A property manager writes asking when the next gutter round is; the reply comes from your schedule page and leaves on its own.

A complaint about a late delivery is held in the list of mails that need you, with a calm draft and the order history beside it.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

Your inbox

Customer email automation for small business, under your rules

Lisa does the reading, the sorting and the first draft; you decide what leaves on its own.

An answer already written

For most customer mails the reply waits ready to send; read it, change a word if you like, and move on to the next one.

Only what needs you

One list gathers the mails that need a decision from a person, each with Lisa's proposal and one click to accept it.

Your rule per desk

Bookings can answer alone while complaints wait for you; each desk has its own setting and its own reply-time target.

No endless back-and-forth

After the number of AI replies you choose on one thread, the conversation goes to a person, and an unclear reply first gets one polite question.

Set-up

Connect your inbox in 2 minutes

Add your addresses

Add info, bookings or sales and the desk each one lands on; your existing mailbox stays as it is today.

Connect your own mailbox

Connect it or forward a copy; Lisa walks you through the steps one at a time and runs the test with you.

Say who answers

Tell Lisa which desks she answers alone and which wait for a person; each change is shown before you apply it.

Read the week

After 7 free days, read every answer Lisa prepared, sent or held for your business.

Questions & answers

Questions about an AI email assistant for small business

Can an AI answer my small business e-mails?

Yes. AI E-mail reads each customer mail, attaches it to the customer and writes email replies for small business customers from the information you approved, in the customer's language. You choose per department whether it sends alone or waits for your click.

Will the AI reply to a complaint without me?

Only if you set that department to answer alone. By default Lisa writes and a person approves, so a complaint sits with its draft until you read it, change a word and send it.

Can it use the mailbox I already have?

Yes. AI email answering for small business runs on the mailbox you have: connect it whole, with its folders, or forward a copy and keep your provider as the archive. Lisa reads only the folders you allow, and replies leave from your own address.

Is it a shared inbox for small business teams?

Yes. Every address customers write to, such as info or bookings, lands on its own desk. You can assign a thread to a helper, see what is overdue and never answer the same customer twice.

What about newsletters and junk mail?

Newsletters and notifications leave the desk, read once for a real customer in disguise. For any sender you can say keep, quarantine, unsubscribe or block, and the rule holds from then on.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Small Business ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.