Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Returns & Warranty for Small Business. Returns and warranty repairs handled by your rules.

AI Returns and Warranty applies the return and warranty rules you wrote, like a bike shop's return window or a workshop's labor warranty. Instructions go out once you approve, out-of-warranty repairs get a quote with a payment link, and each case moves through a status the customer can follow, from arriving to repaired to shipped.

TRY AI RETURNS FREENo credit card · Ready in 2 minutes

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Returns & Warranty · The pipeline with demo cases in every stage

AI Returns & Warranty — The pipeline with demo cases in every stage, real Zanus AI screen

You talk. Lisa sets it up.

You“Returns within thirty days with receipt; anything else, or any warranty claim, comes to me.”

Lisa“Done: returns inside thirty days with a receipt get instructions after your approval; everything else, and every warranty claim, is filed for you.”

Any setting, in any module · applied only on your yes

How Small Business use it

A customer returns a helmet bought twelve days ago; the AI checks your thirty-day window and e-mails return instructions after your tap.

A laptop repaired in spring fails again; the workshop's warranty case opens with the original job attached for the owner to decide.

An out-of-warranty espresso grinder gets a repair quote with a payment link, and the tracking number is sent when it ships.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Eligibility decided on your rules; instructions e-mailed on approval
A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
Status on the customer's record until closed

Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Returns & Warranty does, for every business ›

Works withAI Tickets AI Quoting AI Phone AI Chat

Questions & answers

AI Returns & Warranty for Small Business: questions & answers

Can an AI handle returns for a small shop?

Yes, by your rules. It checks the request against the return window and conditions you wrote and sends instructions once you approve. Anything outside the rules is filed for you, and the customer sees the status until it closes.

Does the AI decide warranty repairs?

No. It records the item, the date and the fault against your warranty terms and files it for you. If anything involves safety, such as a product that caused harm, the case goes to you at once.

Can customers pay for a repair online?

Yes. Repair quotes are e-mailed for approval with a payment link, and the case moves to work in progress once paid. Tracking numbers are sent as you typed them.

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