AI Front Office for Small Business. An AI receptionist for small business, open every hour.
Zanus AI is an AI receptionist for small business that answers your line, your website chat, your inbox and your forms while you are with a customer. It answers from the information you approve, books into your calendar, quotes from your price list and rings your mobile only for the callers you name.
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7 days free · per company, never per seat · nothing to install
Easy setup
Answers & books
Sells
Supports
You talk. Lisa sets it up.
You“Put calls through to me first during opening hours, and let the AI answer after closing.”
Lisa“Ready: from opening to closing your mobile rings first, and after hours the AI answers every call itself. Apply?”
Any setting, in any module · applied only on your yes
Start with the one thing you need. Add more anytime by asking Lisa.
The whole Front Office › · All industries ›
Who reaches you
Who the AI answers for Small Business
- New customers who found you in a search and want an answer now
- Regulars moving an appointment or asking whether the job is done
- Website visitors filling in the contact form after closing time
- Callers asking for a price, a free slot or your opening hours
- Suppliers, landlords and business clients with one quick question
- People who speak another language than the person at the counter
The AI front office
What an AI receptionist for small business does all day
One AI answers the line, the website, the inbox and the forms, from the information you gave once.
Answers the phone on the first ring
Every call to your business line is picked up at once, day and night, by an AI voice that greets callers with your business name and answers in their language.
Books into the calendar you already use
With AI Booking the AI books appointments while the caller is on the line: they hear only your free times for the service asked and get the confirmation before hanging up.
Quotes from your own price list
AI Quoting prices the job from the list you keep, never from memory, and the quote waits for your yes unless it sits under the ceiling you set.
Answers the website, the inbox and the forms
The same AI replies in your website chat, drafts answers to routine e-mails and responds to contact forms on the spot, so the late-evening inquiry is still warm in the morning.
Writes every customer down
Lead capture happens on its own: each call, chat and e-mail lands on the customer's record in AI CRM with a summary, so you know who called, what they wanted and what is still open.
Rings you only when your rules say
Transfers reach your mobile, and the AI tells you who is calling and why before the call connects. Everyone else gets an answer, a booking or a message.
Call handling
How AI receptionists handle routine calls and the ones that need you
Most calls to a small business are routine questions, and only a few need the owner: good call handling means the AI handles the first kind and passes the second to you.
Routine questions, answered
Opening hours, prices, parking, what to bring: the AI answers routine questions from your knowledge base, so routine calls stop pulling you away from the customer in front of you.
Appointment booking on the call
The caller picks a free slot while still talking and hears the confirmation, and the same appointment booking runs in your website chat and from your web forms.
The right person, announced
Set the rules once and let the AI route calls to your mobile, or file a message for the right person in the business, with the reason written on it.
Customer service in their language
A regular asking to move Thursday's visit, or a supplier with a quick question, gets polite customer service in their own language, from the facts you wrote once in yours.
Your working day
The moments a small business misses calls, answered
Missed calls cluster in the moments nobody can pick up: early, late, at lunch or with someone at the counter.
Hands busy with a customer
Mid-colour, under a sink or at the till with a queue: the call that would ring out is answered and booked, and you read the summary afterwards.
Lunch and the school run
The hour you step out is often the hour new customers call. The AI covers it, instead of a voicemail greeting that sends them to the next name on the list.
After closing and at weekends
As an after-hours virtual receptionist for small business, it answers Saturday-evening calls and Sunday-morning forms from your information, with the visit booked into Monday's first free slot.
The busy season
Before the holidays, in the first cold week or during tax season, call volume climbs all day; callers are answered on the first ring instead of waiting in a hold queue.
Real screens
Inside the AI front office a small business runs on
Real Zanus AI screens with demo data, framed for the owner of a small business.
One call
One call to your business phone, from greeting to summary
What happens between the first ring and the note on your screen, on a Tuesday when you are out on a job.
The greeting
Your business name and the greeting you approved, spoken in the caller's language, with no menu of options to sit through before they can say what they need.
The question
The caller asks whether you can fix a leaking tap this week; the AI answers from your list of services and offers the free times your calendar shows.
The booking or the message
Thursday morning is booked and confirmed, or, when the caller would rather speak to you, a message is filed for you with the callback number read back.
The summary
Who called, what they asked and what was agreed land on the customer's record, and you read it between two jobs instead of returning a voicemail.
Your options
Virtual receptionist for small business: AI, a staffed service or voicemail
Three ways to cover your business phone when you cannot, compared on the jobs a caller needs done, from 24/7 call answering to booking.
| What the business needs | Voicemail | A person-staffed answering service | Zanus AI |
|---|---|---|---|
| A call during a job | Rings out; many callers hang up without a message | A person takes a message for you to return | Answered and booked: on the first ring, while you keep working |
| Evenings and weekends | A recording asks them to call back | Covered within the hours of the plan you pay for | The same service at 11 PM: as at 11 AM, from your own information |
| Booking a slot | Not possible | Usually a message, rarely a booking in your own calendar | Booked into your calendar: with the confirmation sent before they hang up |
| A price question | Not possible | Read from a script, if you wrote one | Quoted from your price list: and held for your yes |
| Website, inbox and forms | Not covered | Phone only | The same AI on every channel: chat, e-mail and forms as you add them |
| Another language | Your greeting only | Depends on who picks up | The caller's language: from the information you wrote once |
Your rules
What the AI hands to you, and what it never says
You decide what the AI may answer, what it must hand over and what it never promises.
Advice stays with people
Health, tax, legal and safety questions are not answered by the AI. It reads the line you approved, then books a consultation, takes a message or puts the call through.
Prices come from your list
The AI reads each price as you wrote it and never rounds, discounts or invents one. A customer asking for a better deal waits for your answer.
The callers you name reach you
Your partner, your biggest client, the school: tell Lisa who always gets through, and the AI announces them before the call connects to your mobile.
Every conversation on the record
Each call keeps its transcript and summary, so when a customer says you promised Friday, you can read what was really said on the call.
Set-up
Set up your AI receptionist in 2 minutes by talking to Lisa
No hardware, no installation and no script to write: you talk, Lisa sets it up.
Tell Lisa what you do
One sentence is enough, such as we are a two-chair barbershop or we clean offices across town. Lisa reads your website and asks for your hours and services.
Forward your line
Forward the number customers already have to your Front Office number. There is nothing to install and no porting; the AI answers from the next call.
Say who takes transfers
Tell Lisa which calls ring your mobile and when, and what the AI must never promise. She reads the change back and saves it only when you agree.
Start the free trial
Run the 7-day free trial on your own customers with no credit card, then read the report of every call and booking it handled for you.
Questions & answers
Questions small business owners ask about an AI receptionist
What is an AI receptionist for small businesses?
It is software that answers the phone of a small business like a trained front desk: it greets the caller, answers from your approved information, books the visit and takes messages. Zanus AI does the same on your website chat, your inbox and your web forms, and writes every conversation onto the customer's record.
How much does an AI receptionist cost for a small business?
Zanus AI is priced per company, never per seat, so you and every helper share one subscription. You pick the modules your shop, studio or workshop needs and add more later. The plans are on the pricing page, and the free week runs on your own calls with no credit card.
Is an AI receptionist worth it for a one-person business?
It is when the phone rings while your hands are busy. The call at lunch, the one after 5 PM and the one during a haircut or a repair are answered and booked, instead of ringing out to voicemail and on to the next business on the search page.
What is the best AI receptionist for a small business, and how do I choose?
Call it the way a customer would. Check that it answers from your own information instead of guessing, books into the calendar you already use, takes a message with the number read back, transfers to your mobile on your rules and is priced per company. Then run the free week on your real calls.
Can Zanus AI answer for any kind of small business?
Yes. This AI virtual receptionist for small businesses works from what you teach it rather than a script written for one trade. A florist's delivery zones, a mechanic's loan-car rule, a tutor's term dates and a bakery's order cut-off are all facts you give Lisa, and the AI answers callers from them.
Is Zanus AI reliable enough to answer my customers?
It answers only from the information you approved and says so when it has no source, instead of guessing. Every call, chat and e-mail is written down with a summary, so you can read what was said, and the rules you set decide which conversations go to a person.
Will the AI give advice or make promises I cannot keep?
No. It answers only from what you approved: hours, services, prices, what to bring. A health question at a clinic, a tax question at a bookkeeper or a smell of gas at a heating firm is never answered by guesswork; the AI reads your approved words, takes a message or puts the call through to you.
Can I keep my mobile number as the business line?
Yes. Forward the phone number customers already know, even the one painted on the van, to your Front Office number, and the AI answers from that moment with no porting. Your existing business number stays yours, and you decide during which hours calls ring you first and when the AI takes them straight away.
Is there a free AI answering service for small businesses?
Start a 7-day free trial of Zanus AI on your own business, with no credit card, and read the report of every call, chat and message it handled during the week. After the trial it is priced per company, whatever the number of people who use it.
Are answering services still worth it now that AI can answer?
A person-staffed call answering service mostly takes messages for you to return later. An AI receptionist answers the question, books the slot, drafts the quote and files the message while the caller is still on the line, at any hour and in the caller's language, so less work waits for your evening.
What is the difference between a virtual receptionist and an AI receptionist?
Most often, a virtual receptionist service for small business means people answering your phone from somewhere else, during the hours you pay for. AI receptionists answer with an AI voice from your knowledge base at any hour, book appointments into your calendar and hand the call to you on your rules. Zanus AI is the AI kind.
What does the AI do with an urgent call?
It follows the rule you gave it. You say what counts as urgent in your trade, a flooded basement, a lost crown, a van that broke down with an order inside, and the AI reads your approved words, then transfers the call to your mobile or takes an urgent message.
How quickly can a small business set up an AI receptionist?
It is ready in 2 minutes. Tell Lisa in plain words what the business does, your hours, your services and who takes transfers; she reads your website and the AI starts answering from it. Your price list, your calendar and the things never to promise can follow the same evening.
Which languages does the AI receptionist speak?
The caller's own. The AI answers each caller, chat visitor and e-mail in the language they use, from the same information you wrote once in yours, so a family that speaks Spanish or Polish books a visit without waiting for a relative to translate.
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.