Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Small Business. The phone answering service for small business that books visits.

AI Phone is a phone answering service for small business that picks up your line on the first ring while you are on a ladder, at the chair or with a client. It answers from your price list and hours, books the visit, takes the message with the number read back and rings your mobile only for the callers you name.

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7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Today's calls
Phone answering service for small business: the day's calls with who handled each and how it ended, real Zanus AI screen

Today's calls

Every call of the day in one list: who called, whether the AI or a person handled it, how long it took and how it ended.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Put calls through to me first during opening hours, and let the AI answer after closing.”

Lisa“Ready: from opening to closing your mobile rings first, and after hours the AI answers every call itself. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Small Business use it

1

A tenant with no hot water calls at 7 AM; the AI takes the address, books the first free visit and sends the confirmation.

2

While the groomer is drying a poodle, a caller asks the price of a nail trim and books Saturday at ten.

3

A supplier calls to move Tuesday's delivery; the AI files the message for the owner, who reads it between two customers.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
  • A local number in your area, or your own number ported in
  • Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
  • Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
  • Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
  • Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
  • Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
  • Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
  • Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
  • Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
  • Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
  • Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
  • Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
  • Robocalls and telemarketers get one polite goodbye and stay away from your team
  • Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
  • Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

On every call

What a phone answering service for small business should finish

A greeting and a beep leave the work for your evening. The call handling of AI Phone finishes the call instead.

The question, answered

Hours, prices, what you repair and what you do not, where to park: the AI answers from your approved knowledge, searched by meaning, in the caller's own words.

The visit, booked

With AI Booking, appointment booking happens on the call: only real free times are offered and booked while the caller is on the line, so a new customer never turns into a forgotten callback.

The message, filed

Name, reason and callback number read back digit by digit and filed for the right person, even when the caller dictates it just before hanging up.

The transfer, announced

Call transfers come announced: when a caller needs you, the AI tells you who it is and why before the call connects, on your computer, in the phone app or on your mobile.

Your day

A small business answering service for the hours you cannot pick up

Call volume tends to peak when your hands are full, and each of those moments has its own setting.

With a customer

During a haircut, a repair or a consultation your phone stays quiet, and customer calls still get the answer, the booking or a message filed for you.

After hours and holidays

For after-hours coverage, choose full AI service, messages only or voicemail for the evening. On a public holiday, callers hear the line you wrote for that date.

Do not disturb

When you are in a meeting or driving between jobs, the AI says when you will be back and takes a message, instead of letting the line ring out.

The morning after

The morning briefing tells you what came in overnight: who called, what they asked, which visits were booked and who expects a call back today.

Compare

Automated answering service for small business versus the alternatives

What a caller gets from voicemail, from person-staffed answering services and from AI Phone, job by job.

What a caller needsVoicemail or a phone menuA person-staffed answering serviceAI Phone
An answer on the first ringA greeting, then a beepA person, when one is freeEvery call, first ring,: day and night
A price or a free slotLeft for your callbackUsually a message for youAnswered and booked: from your price list and calendar
The caller's languageYour recording onlyDepends on the shiftThe caller's language: from information you wrote once
What was saidA recording to replayA short noteTranscript and summary: on the customer's record

Beyond messages

Call answering service for small business that quotes and resends payment links

For shops and trades that sell or give customer support on the phone, the call can end with a price or a payment instead of a note.

Quotes from your list

With AI Quoting the caller's request is priced from your catalog during the call and waits for your yes before it leaves for the customer.

The payment link again

A customer who lost the link to pay a quote has it sent again to the address on the quote, and can ask whether the payment went through.

Where is my order

With a connected store the AI finds the order, says where it is and e-mails the tracking page while the caller is still on the line.

Set-up

Set up your phone answering in 2 minutes

Nothing to install and no new phone system: the number your customers know stays yours.

1

Lisa reads your website

She learns your services, hours and prices from your pages and asks who takes the calls you do not want the AI to finish alone.

2

Forward your number

Your existing business number is forwarded to the Front Office with no porting and nothing to install, and answering starts on the very next call.

3

Choose AI first or you first

For each department pick AI only, AI first or your people first, and the after-hours mode. Lisa shows the before and after for your yes.

4

Listen, then decide

Call your own number to hear how the AI will answer calls, then run the 7-day free trial and read the report of every call it took.

Questions & answers

Questions about a phone answering service for small business

What is the best answering service for small business?

The one that finishes the job on the call. Look for answers from your own information, bookings into your calendar, quotes from your price list, messages with the number read back, after-hours cover and one price per company. AI Phone does all of these, and the free week runs on your real calls.

How much does a phone answering service for a small business cost?

AI Phone is priced per company, never per seat, so the owner and every helper share one subscription. The plans are on the pricing page, and a small business can run it free for 7 days on its own line with no credit card.

Can I use an answering service on my mobile number?

Yes. Forward the mobile or the shop's business phone number to your Front Office number and the AI answers at once, with no porting. Should you want the number itself moved over later, the transfer is arranged with your carrier; a new local number is the other option.

Does an automated answering service sound like a robot?

Callers simply say what they need in their own words, with no menu to climb. The AI answers from your approved knowledge in a natural voice and the caller's language, English and Spanish included, and when it has no source it says so instead of guessing.

What does an after hours answering service for small business do?

After closing time, pick one of three: the AI serves callers in full, it only takes messages, or calls go to voicemail. With full service the evening caller gets the answer, the booking and the confirmation, and on a holiday callers hear the message you wrote for that day.

What happens when a caller insists on talking to the owner?

The AI tells you who is calling and why before the call connects to your mobile. If you are mid-job and cannot take it, the caller hears the line you prepared for that moment and leaves a message, filed for you with the number read back.

Can the answering service book appointments?

Yes, with AI Booking added for appointment scheduling. The AI offers only the free times for the service the caller asks about and books it while they are still on the line, then sends the confirmation. Travel time between home visits and your days off are respected.

Can it give prices and quotes on the phone?

It reads prices from your list and, with AI Quoting, drafts the quote during the call. The quote waits for your yes before the customer receives it, so a price is never invented or discounted on the phone.

Will I know what was said on each call?

Yes. Every call the AI answers is saved with its transcript, its summary and its outcome on the customer's record, with lead capture included: a new caller becomes a contact. The morning briefing lists what came in overnight, and Lisa writes a one-page brief before you call back.

Do I need new phones or hardware?

No. AI Phone works on the number you already have, and transfers reach you on the computer, in the phone app or on your mobile number. A code shown on the computer signs the phone app in, with no password to remember.

Is a call answering service for small business worth it?

Think of the missed calls of last week and what one new customer is worth to you. For small businesses, each call that rings out can become a job for the next name in the search; an answering service that books and quotes keeps those jobs in your own calendar.

Is AI Phone a virtual receptionist?

It does the job without the staffing. Virtual receptionists are usually people answering from elsewhere during set hours; AI Phone is an AI answering service and AI receptionist that picks up around the clock, answers frequently asked questions from your knowledge and books the visit on the call.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Small Business ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
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Try it free on your own business — no credit card, per company, never per seat.

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Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.