Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Media Companies. The AI email responder for media companies' inboxes

AI E-mail is an AI email responder for media companies that reads every message sent to sales, subscriptions and digital support, attaches it to the advertiser or subscriber and writes the reply from your approved information. Per desk you choose whether Lisa sends alone or a person approves, and the desks for make-goods and legal letters can be set so nothing leaves without a person.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Needs you

AI email responder for media companies: mails needing a person, desk by desk, with Lisa's suggestion, real Zanus AI screen

Needs you

One list holds the mails that need a person across every desk and mailbox, each with Lisa's suggestion, so a make-good claim is decided by a seller.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Media kit and spec requests can go out alone; legal mail always waits for a person.”

Lisa“Media kit and spec replies on the sales desk will send by themselves, and the legal desk will wait for a person to write. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Media Companies use it

An agency planner asks for the specs of a homepage takeover; the reply with your spec sheet and material deadline waits in Ready to send.

A subscriber writes to stop delivery for two weeks; the mail becomes a ticket for circulation with the dates, and the reply confirms them.

A law firm writes about an article; the thread lands in Needs you for your legal contact, with Lisa's summary and no reply sent.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

The desks

Advertiser email replies and subscriber mail, one desk each

Sales desk

Media kit requests, creative specs, material deadlines and package questions answered from your approved sheet, with each thread on the advertiser's record.

Subscriptions desk

Vacation holds, missed deliveries and access problems read and turned into tickets for circulation or digital support, with the subscriber told what happens next.

Orders and RFPs

An insertion order carrying a PO number opens a case on Orders & quotes, and an agency's request for proposal opens one in the Proposal Studio.

Bulk mail kept away

Newsletters and notifications leave the desk, read once for a real advertiser or reader hidden among them, who is pulled back to be answered.

Set-up

Subscriber email support, set up in 2 minutes

Add the addresses

Add sales@, subscriptions@ and the newsroom address and the desk each lands on; your mailbox stays as it is and only new mail arrives here.

Choose who answers

Tell Lisa which desks she answers alone and which wait for a person; legal and newsroom mail usually stay person-only at a station.

Set the response time

Pick how long an advertiser or a subscriber may wait before a thread counts as overdue, in working hours or around the clock.

Read her drafts

Run it free for a week and read every reply she prepared, sent or held for the sales and subscription desks.

Questions & answers

AI E-mail for Media Companies: questions & answers

Can AI answer advertiser e-mails for a station or a publisher?

Yes. Lisa writes media kit request replies and answers spec, deadline and package questions from your approved information, in the sender's language. On the desks you choose, the draft waits in Ready to send for a seller's click, and negotiated rates always stay with the seller.

What does the AI do with a correction request by e-mail?

With the newsroom desk set to person-only, it reads the mail, attaches it to the sender and moves it to Needs you for the editor you named, with a one-line summary of what is asked. Nothing is promised and no reply leaves until a person writes it.

Can the sales team share one advertising inbox?

Yes, it is a shared inbox for ad sales: everything sent to sales@ lands on the sales desk, a manager assigns a thread to a seller, a seller takes one over so Lisa stops writing on it, and Overdue shows every advertiser left unanswered past the desk's response time.

Do replies go out from our own address?

Yes. Desk replies leave from the desk's address and a seller's mail from their own connected mailbox, landing in its Sent folder with the seller's signature and your company footer under it.

Will the AI cancel a subscription or change an address by e-mail?

No. Cancelling an order or changing an address is never done by the AI: the thread goes to Needs human with a copy to your escalation inbox, and a person in circulation decides what happens to the subscription.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Media Companies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.