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AI Knowledge for Media Companies. A knowledge base for media companies, tested every night

AI Knowledge is the knowledge base for media companies that every channel answers from: your website, your documents, your rules and your packages in one tree. When a listener or an advertiser asks something it cannot answer, nothing is guessed: Lisa says she will verify and come back, and the question waits for your one answer.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

What the AI never says, always says, its scripts, procedures and answers in one table, and two rules that clash paired so you decide which wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never confirm the outcome of a contest on the phone.”

Lisa“The rule never confirm a contest outcome on the phone will apply on every channel, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Media Companies use it

A rule says never promise an air date for a news tip, and its test runs every night, green or red.

A new show page appears on your site, and the daily scan adds it with its pictures before the next listener asks.

Two rules about obituary deadlines clash, and they are paired side by side so you choose which one wins.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

Approved answers for media sales and the audience desk

The company in one tree

Identity, locations, hours, departments, people, lines and the catalog of packages, written in your company's own words.

Rules with their tests

Never says, always says, scripts and procedures in one table, each rule with its scope, its channels and a test run every night.

The order of truth

Your written answers and corrections first, then documents, then website pages, the newer page first, so an old sheet never wins.

Gaps answered once

A question nobody wrote down waits under Q&A and gaps with the whole conversation, and your one answer reaches every channel.

Questions & answers

AI Knowledge for Media Companies: questions & answers

What should a media company's knowledge base hold?

What callers, readers and advertisers ask: your hours and departments, the shows and sections, the ad deadlines and specs, the subscription rules and what must never be said. In AI Knowledge, a knowledge base for radio stations or a paper alike, they sit in one tree, written as facts and rules the AI reads on every channel.

Will the AI invent an answer about our coverage?

No. It answers only from your knowledge; a sentence your knowledge does not support is held back, and the question lands under Q&A and gaps for you to answer once, typed or by voice.

Does it keep up with our website?

Yes. Scan for new content runs daily: new pages join with their pictures and videos, a changed page is read again, and a page that left the site is retired. Untick the pages the AI must not use.

How do we know the answers stay right?

Each rule carries a test question with the words its answer must and must not contain, run every night, green or red, and every question you answered once is replayed daily so a fix never fades unnoticed.

Can staff teach it by talking?

Yes. Every branch has Add by talking: say what changed, Lisa writes the proposal in the right place, and nothing goes live before you press APPROVE & DEPLOY.

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