Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Media Companies. The AI answering service for media companies, both lines

AI Phone is an AI answering service for media companies that picks up the sales line and the subscriber line on the first ring, in the caller's language. Each department you define answers its own calls, from ad sales and circulation to digital support and the newsroom desk, and a caller who needs a person is announced before the call connects.

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7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Messages

AI answering service for media companies: each caller's message written out for the right desk, real Zanus AI screen

Messages

Every message a caller dictated, written out for the person it is for, with Call back, Heard and Done, so no tip or callback waits in a voicemail box.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Send news tips to the assignment desk; political ad calls go to our political sales lead.”

Lisa“News tips will ring the assignment desk, and political advertising calls will go to your political sales lead, each one announced first. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Media Companies use it

At 6:10 a subscriber reports no paper; the circulation voice files the miss for that route and states your redelivery window.

A furniture store owner asks about the morning show at lunch; the sales voice e-mails the media kit and books the seller for his market.

A caller who saw a fire downtown is put through to the assignment desk, announced with the place and what he saw.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

AI departments

An answering service for newspapers and stations, desk by desk

Ad sales

Answers what a package includes, which dayparts or pages exist and who covers the caller's market, e-mails the media kit and books the seller's call.

Circulation

Hears the start, the pause, the vacation hold or the missed delivery to the end and files it for the circulation desk with the subscriber's address confirmed.

Digital support

Walks a listener or a reader through the sign-in, the app and the e-edition from your help pages, and opens a ticket when a technician must look.

Newsroom desk

Puts tipsters through to the assignment desk and takes correction requests and press calls down for the editor you named, without a word on the coverage.

Set-up

Subscriber call answering, live in 2 minutes

Forward the line

Forward the main number or only the subscriber line; the AI answers from that call on, with no porting and no new phone system at the station.

Name the departments

Tell Lisa your desks, their hours and who takes transfers; she shows each department before and after and saves it when you agree.

Write the holiday lines

Give the message callers hear on holidays, election nights and storm days, and choose what happens to the sales line outside your hours.

Hear it answer

Call your own subscriber line and listen, then run it free for 7 days and read the transcript and summary of every call.

Questions & answers

AI Phone for Media Companies: questions & answers

Can an AI answering service take subscriber calls for a newspaper?

Yes. It answers on the first ring, files starts, pauses, vacation holds, address changes and delivery misses for circulation, and tells the subscriber when to expect your reply. Billing changes, refunds and cancellations pass to a person, with the call transcribed on the subscriber's record.

What does the AI do with a breaking-news tip?

It puts the caller through to the assignment desk, and your colleague hears the place and the topic before the call connects. When nobody picks up, it takes the tip down with the callback number read back digit by digit and files it for the desk.

Can small advertisers reach a seller without leaving a voicemail?

Yes. With ad sales call answering, the sales department answers from your media kit, says which packages exist for their kind of business and books a call with the seller for their market, instead of a voicemail that sends a local shop off to buy social media ads.

What happens on holidays, election nights or a storm day?

You write the message callers hear that day, and for after-hours answering for radio stations you choose full AI service, take-a-message only or voicemail. On a busy night there is no hold queue: every caller is answered at once, in their own language, instead of hearing a busy signal.

Can sellers take transferred calls away from the station?

Yes. Transfers ring each colleague on the computer, in the phone app or on their mobile number, in the order each one chooses, so a seller at a client lunch still gets the agency buyer who asked for her.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Media Companies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.