ZANUS FRONT OFFICE FOR MEDIA, BROADCASTING & PUBLISHING
Next-generation AI for Media, Broadcasting & Publishing. Try it free on your own media company. No credit card.
Every advertiser answered. Every subscriber served. Two front desks, one AI, around the clock. ZANUS AI Front Office for Media is the AI receptionist, sales desk and audience-services desk for broadcasters, publishers, streaming services, radio groups and local media companies. It answers advertisers and audiences on phone, website chat, email and web forms — sends the media kit, quotes from your approved rate card, books the sales call and the studio guest, takes the subscription pause, the delivery miss and the login problem, files the make-good and follows up until the proposal is answered and the subscriber is back. Story tips, corrections, press and legal requests go to a person, with the details attached. Grounded only in the information your company approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Both lines answered: sales and audience.
The same 31 menus, read through a publisher’s and a station manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when the group grows. No IT project. Comparing options? See the comparison →
Every morning: last night’s advertiser inquiries, subscriber requests, delivery misses and guest confirmations — and which agencies need a seller’s call today.
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AI PhoneAnswers the sales line and the audience line at once, in your voices, 24/7 — media kit sent, pause taken, login walked through from your help pages, story tips routed to the newsroom.
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AI Chat & VoiceWebsite chat and voice that answers “where can I watch”, “how do I advertise” and “why can’t I log in” from your approved pages — and books the sales call in the conversation.
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AI AvatarA lifelike face on your site that walks a small advertiser through your packages and a new subscriber through their digital access — in 40 languages.
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Interactive Media KitYour media kit as an interactive, voice-narrated presentation: audience, dayparts, packages, specs — the advertiser interrupts with questions, minutes after the form fill.
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Ad Inquiries & Forms“Advertise with us” inquiries, obituary and classified orders, contest entries, guest pitches and delivery-problem forms worked in minutes — from form to quote, booking or filed request.
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Contact RecordsThe front-office record for every advertiser, agency and subscriber: every call, chat, form, proposal and request in one timeline — written by the AI, not by a seller after the call.
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AI E-mailRate requests, spec questions and subscriber emails answered from your approved information; make-goods, corrections and press requests routed to the right person with a draft ready.
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Rate Quotes & ProposalsRate quotes and sponsorship proposals from your real rate card and packages — sent as a clean document, tracked, accepted with one click.
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Renewals & Win-backProposal follow-up, flight renewals, lapsed-advertiser reactivation, subscriber renewals and win-back — on schedule, stopped the moment a person should call.
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Sales Calls & GuestsSales calls, creative reviews, studio guests and interviews booked in the conversation — right seller, right studio, right slot — calendars synced.
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Desk & Seller TrainingSales assistants and the audience desk trained on your rate card, specs, contest rules and subscription policies — new hires productive in days.
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Subscriber RequestsPauses, vacation holds, delivery misses, access problems, make-goods and captioning complaints filed as tracked requests and routed to the right desk — nights and weekends included.
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Revenue ForecastWeighted advertising revenue and subscriber restart likelihood from real conversations — which proposals will close, which paused subscribers will return, with the WHY.
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Agencies & BrandsAgencies, brands, holding companies and group subscribers mapped as organizations — who plans, who buys, which agency is going quiet before the budget moves.
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Add AI to what you haveConnect the traffic, order, subscription and CRM systems you already use — the AI works, and writes the deal and the request back.
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ProtectionDaily caps on every AI resource: a script flooding your contest form on finale night costs a capped, known amount — audiences see courtesy.
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What happens to every inquiry — in your media company
A dealer calling about a weekend package at 8 AM, a subscriber at 6 AM about a missing paper, an agency RFP by email, a login failure in chat at 10 PM — on either line, in any of 40 languages.
Media kit, rate card, packages, schedule, where to watch or listen, subscription options, the steps on your help pages — from your approved information only. No source, no claim.
Advertiser or subscriber, new or existing, which market or title, which desk — sales, audience services, circulation, newsroom, political sales, legal — your routing rules applied in the conversation. Editorial and legal matters go to a person.
Send the media kit, quote from the rate card, book the sales call or the studio guest, file the pause, the hold or the make-good, transfer to the seller with the context whispered in, call back the hang-up.
The proposal opened but unanswered, the flight ending next month, the advertiser who stopped buying, the paused subscriber, the introductory subscription about to renew — on schedule, with your approved offers, until done.
Every touch on the advertiser’s or subscriber’s front-office record, written back to your traffic and subscription systems. Every morning a briefing: what was handled overnight, who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything editorial, legal or political, any complaint about content and anything outside your approved information waits for your people; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your advertisers and subscribers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Gary, this is WKLM Radio: your spot schedule for next week is confirmed and the affidavit is in your inbox.”
- “Hi Nina, this is the Herald Tribune calling about your subscription, which ends on the 30th. Would you like to renew now, or switch to digital only?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a media company names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI comment on our coverage or promise a correction or airtime?
No. It answers only from the information your company approves — media kit, rate card, schedule, subscription policies, help pages. It never explains an editorial decision, never promises a story, a correction or a spot, and never quotes political advertising terms: a tip, a correction request or a press inquiry is taken with the details and routed to the newsroom or the named contact; a political advertiser goes to your political sales contact; a complaint about content is acknowledged with your approved statement and filed for your standards desk. No source, no claim.
What happens to advertiser and subscriber information?
Your Front Office runs on a private data-processing environment dedicated to your company; agency rates, proposals and subscriber details never train public models and are never shared. Groups whose contracts require an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our traffic, order or subscription system?
No. It sits in front of them: the AI answers, quotes, books and files, then writes the accepted deal and the subscriber request back through Connectors — native calendar and CRM sync, webhooks and API. Your ad server, traffic and billing systems stay the record, and the AI does not change a subscriber’s billing on its own. Your systems stay; the phones stop ringing unanswered.
Try it free on your own media company. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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