Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Appointment Scheduling. An email responder for appointment requests and changes

AI E-mail is an email responder for appointment requests: Lisa reads every mail sent to your booking address, finds the customer and writes the answer from your own knowledge, in the sender's language. You choose whether she sends alone or a person approves first, and a mail that needs a decision waits under Needs you.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Who answers

Email responder for appointment requests: per desk, Lisa sends, drafts for approval or a person writes, real Zanus AI screen

Who answers

Each department has its rule: Lisa answers and sends, Lisa writes and a person approves, or a person writes, with its own response time.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“On the booking desk, Lisa writes and a person approves before sending.”

Lisa“Booking mail will be drafted by me and wait in Ready to send for a person's approval. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Appointment Scheduling use it

On Sunday a client asks what to bring to Tuesday's first consultation; Lisa answers from the notes you approved.

A mail asks to move Friday's visit; Lisa drafts the reply and the desk changes the time with Reschedule before sending.

A company wants checkups for twelve staff; the thread waits under Needs you with Lisa's summary and a proposal.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

The booking inbox

An email responder for appointment requests, desk by desk

A desk for booking mail

Booking mail gets its own desk and address beside Sales or Support, with its colour and a count of open conversations.

The answer already written

For most booking questions the reply waits in Ready to send. Read it, change a word if you like, send it, and the next one opens.

Your rule for this desk

Lisa answers and sends, Lisa writes and a person approves, or a person writes: the booking desk gets the choice that suits it.

Hard cases to a person

An unclear reply gets one polite question, then a person; after the number of AI replies you set, the thread needs a person too.

In 2 minutes

Set up booking inbox automation in 2 minutes

Add the booking address

Add the address customers write to for appointments and the desk it lands on; your existing mailbox stays as it is.

Choose who answers

Tell Lisa whether the booking desk sends alone or waits for approval; she shows the change before and after.

Set the response time

Say after how long an unanswered booking mail counts as overdue, in working hours or around the clock.

Read a week of replies

Over the free week, read every reply Lisa prepared, sent or held before you let her send alone.

AI E-mail for Appointment Scheduling, trade by trade

By industryHealthcare Home Services Restaurants Law Firms Auto Dealers Hospitality Consulting Firms Training Centers Home & Senior Care Small Business Software & SaaS Travel Agencies

Questions & answers

AI E-mail for Appointment Scheduling: questions & answers

Can an AI answer appointment request emails?

Yes. Lisa reads each booking mail, attaches it to the customer and writes appointment request email replies from your knowledge: hours, what to bring, how to book. On the booking desk you choose whether she sends alone or waits for a person's click.

Does the AI change bookings from an e-mail on its own?

For reschedule request emails the answer is drafted, and the change itself is made by your desk in the book: Reschedule on the booking card tells the guest the new time by text or e-mail. A request the AI must not act on goes to a person with a copy to your escalation inbox.

Can the whole team share the booking inbox?

Yes, it works as a shared inbox for a booking desk: booking mail lands on its own desk with an address and a count of open conversations. A manager assigns a thread, a colleague takes it over so Lisa stops writing, and Overdue shows mail left unanswered past your response time.

Which language are booking replies written in?

The customer's. A mail in another language is read to you in yours, and your reply can go out with the translation beside your own words, so a booking question in Portuguese gets a clear answer.

How fast are booking e-mails answered?

Where Lisa answers and sends, at once. Where a person approves, the draft waits in Ready to send, and a mail left unanswered past the response time you set, four hours by default, shows as overdue.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Appointment Scheduling ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.