ZANUS FRONT OFFICE FOR BOOKING DESK — CUSTOMER RECORDS
The record that knows every appointment — because the AI booked them.
Who booked what, with whom, when, how often they moved it, whether they showed up, which provider or stylist or advisor they prefer, which language they speak, who calls on their behalf. The AI writes it as it books — nobody types after the call. A customer who calls to change Thursday is recognized, and the AI already knows which Thursday. Your scheduling system, if you keep one, stays the record through Connectors.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.
What it does
Contact details, preferred location and provider, language, bookings kept and missed, consent given — captured from the conversation itself.
The parent booking for two children, the assistant booking for the executive, the fleet manager booking six services — linked, so the desk sees it all.
New customers get the longer slot, repeat no-shows need a deposit, same-day only by phone, which services need a person — followed in every conversation.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End customers, companies, resellers — three tabs, one truth
Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our scheduling or practice system?
No. It is the front-office layer in front of it: conversations, bookings, changes and follow-ups. Your system stays the record; Connectors write bookings and contacts back.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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