ZANUS FRONT OFFICE FOR RESTAURANTS — GUEST RECORDS
The guest record that updates itself — and works the next step.
Every call, chat, email, reservation, takeout order and event inquiry lands on the guest’s front-office record: who they are, which location they visit, the allergy they mentioned, the anniversary, what was booked, what proposal is still open. The AI fills it in from the conversations it had — nobody types notes at the host stand after service. Not your POS and not your loyalty ledger: the conversation record, next to the systems you run.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end guests, companies, resellers, import review — one record per human, every touch attached.
What it does
Contact details, preferred language, location, party size they usually book, the allergy stated, the events inquired — written by the AI as it talks.
The regular and her partner, the assistant who books for the CEO, the office manager behind the Tuesday order, the planner behind three weddings — linked, so the floor sees the whole picture.
Large-party threshold, deposit policy, cancellation window, which location takes buyouts, which requests go to the chef — the AI follows them in every conversation.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End guests, companies, resellers — three tabs, one truth
Contacts & Leads keeps end guests, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our reservation system or POS?
No. It is the front-office layer: conversations, bookings, inquiries and follow-ups. Your book and your checks stay where they are; Connectors write reservations and contacts back to your systems.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own restaurant. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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