Winner CES 2026 · ISE 2026 · TMCnet 2026

AI CRM for Restaurants. Every guest and catering account on one record.

AI CRM is a CRM for restaurants that fills itself: every guest, planner and office manager who calls, chats, mails or fills a form becomes a contact with the whole story on one record. Catering and event deals open on the first request and move as the customer acts, while your team keeps the decisions.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI CRM · Contacts and Leads
CRM for restaurants: everyone who left a name on any channel, with source and status, real Zanus AI screen

Contacts and Leads

Guests, planners and office accounts who leave a name and a number or e-mail land in one list, with the channel they came from.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Pause all marketing to the office that just cancelled its standing lunch.”

Lisa“Every scheduled marketing step to that contact holds until you resume; a reply you write by hand still goes out. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Restaurants use it

1

A regular calls for her usual Friday table, and the host opens her record with past calls and the note about her shellfish allergy.

2

An office that asks for a catering quote opens a deal by itself, and it moves to Quoted when the quote goes out.

3

Before the Monday meeting the owner sorts by Ready to buy and calls the planners who opened a quote this week.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Every person and company qualified from the conversations, health score with its WHY, gauges, photo, LinkedIn; nothing typed by your staff
  • Deals with stages, probability and expected close, created and moved by the events themselves: lead qualified → demo → quote → won
  • Tasks and to-dos assigned to your people, from the AI or by hand, with reminders; calls, meetings and notes logged on the record
  • Your own fields on contacts, companies and deals; saved views; tags and segments; record ownership
  • Pipeline forecast weighted by probability; win / loss review; "ask your pipeline" in plain language
  • Basic contacts and companies stay in every Front Office, this item adds the qualification, the pipeline and the forecast

One record each

What a CRM for restaurants keeps without anyone typing

Every channel feeds it

The phone, the chat, the events mailbox and the web forms write each conversation onto the guest's timeline, newest first, with the channel on every line.

Catering deals that move

A deal opens when an office asks for a quote and moves forward as it opens the quote or pays; only a person marks a deal lost.

Ready to buy, sorted

Each contact carries a health score with its reason, and Ready to buy lists the planners and offices with buying signals in the last two weeks.

2 minutes

Set up the restaurant guest CRM in 2 minutes

1

Nothing to migrate

From the first call, chat or form, every diner who leaves a name and an e-mail or phone lands in Contacts and Leads.

2

Name your kinds of contact

Tell Lisa the kinds you use, such as guest, planner, office account and supplier; she shows the change before you apply it.

3

Keep or rename the stages

Keep the deal stages as shipped or rename them for catering, and add fields of your own such as the usual headcount.

4

Read the week

After 7 days free, read every contact it captured and every catering deal it opened.

Questions & answers

AI CRM for Restaurants: questions & answers

Does the CRM replace our POS or reservation platform?

No. AI CRM is the memory of the Front Office, restaurant customer management built from its own channels: calls, chats, mails, forms, quotes, deals and tasks on each contact. Checks, payments and loyalty points stay in the systems your restaurant runs today.

Can the record remember a guest's allergy?

Yes, as a note on the contact that the AI reads before every e-mail it writes, and the booking card keeps what the guest said when booking. The kitchen still follows your own allergy protocol.

How do catering accounts appear?

In this catering CRM for restaurants, people who write from the same verified business domain become one company by themselves, with their people, deals and tasks in one record, so the office that orders lunch every month is one account, not five contacts.

Do we have to type our guests in?

No. The guest database for restaurants builds itself: a diner who leaves a name and an e-mail or phone while booking a table, chatting or writing becomes a contact, with the source on the row. An imported list of regulars waits in Import review until you accept it.

Who can export the guest list?

Managers only, and each export of customer data is logged with the name of the person who made it. Imported contacts wait for review and are never auto-called, so an old list cannot ring your guests by mistake.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Restaurants ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

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Try it free on your own business — no credit card, per company, never per seat.

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