Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Restaurants. The AI email responder for restaurants and event desks.

AI E-mail is an AI email responder for restaurants: Lisa reads every mail guests, planners and office managers send, finds the contact, sorts it to reservations, events, catering or the office and writes the answer from your menus and policies. Events, reservations and catering each decide whether she sends the reply or a person approves first.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Department rules

AI email responder for restaurants: who writes and who sends the replies in each department, real Zanus AI screen

Department rules

Events can wait for the manager's approval while reservations answer on their own; the screen sets that, and the response time, per department.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Events mails: Lisa drafts each reply and the events manager approves it.”

Lisa“Events department: Lisa writes every reply, the events manager approves before it leaves, overdue after four working hours. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Restaurants use it

An office manager asks for the lunch catering menu; the reply drafted from your catering page waits in Ready to send for one click.

A planner asks whether the private room seats forty on the 14th, and the events desk finds the mail with a draft from your room page.

A guest writes about a long wait on Saturday; the mail lands on Needs you, and nothing goes out without the manager.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

One inbox

What an AI email responder for restaurants does with the events inbox

Sorted by department

Reservations, events, catering and the office each get their own desk, so the private-room request never waits behind a supplier's invoice.

A draft already written

For most mails the answer waits in Ready to send, written from your menus and room pages; change a word, send, and the next one opens.

Overdue made visible

Each department sets how long a guest's mail may wait, and Overdue lists the ones past it, so a weekend inquiry is answered on Monday morning first.

2 minutes

Set up the restaurant shared inbox in 2 minutes

Add your addresses

Add reservations@, events@ and info@ with the desk each lands on; your existing mailbox stays as it is and only new mail comes in.

Choose who answers

Tell Lisa which departments she answers alone and which wait for a person, such as events approved and complaints written by the manager.

Set the response time

Say how long a planner's mail may wait before it counts as overdue, in working hours or around the clock, for each desk.

Read her week

Run it 7 days on the events and reservations mail and read every answer Lisa prepared, sent or held.

Questions & answers

AI E-mail for Restaurants: questions & answers

Can an AI answer catering inquiry e-mails for a restaurant?

Yes. AI E-mail reads the inquiry, attaches it to the office or planner's contact and writes catering inquiry email replies from your catering pages: headcount, date and delivery window asked, prices only as your menus state them. Your events department decides whether Lisa sends or a person approves.

Which restaurant e-mails wait for a person?

The ones you set; everything else can go out as automated email replies for restaurants. A department can be left to a person entirely, such as complaints and refunds, and Needs you gathers every mail that needs a decision with Lisa's suggestion beside it. A request to cancel an order is never done by the AI.

Do replies leave from our restaurant's own address?

Yes. Each department has its own address, such as events@ or reservations@, and a person's connected mailbox sends as that person's address, with the signature and the company footer added.

Can planners write to us in another language?

Yes, private event email answering works across languages: a mail in another language is read to you in yours with its numbers and dates checked, and your reply is written in your words with the translation for the planner beside it.

What happens to newsletters and supplier promotions?

Bulk mail leaves the desk, read once by Lisa in case a diner wrote from a mailing tool. A real question found there is pulled back to the desk and answered, so a table request is never buried under supplier promotions.

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