ZANUS FRONT OFFICE FOR AUTO DEALERS — CUSTOMER & VEHICLE FILE
The customer and vehicle file that writes itself — and works the next step.
Every call, chat, email, internet lead and appointment lands on the customer’s front-office file: who they are, which vehicles the household owns and drives, which salesperson and advisor they know, what they asked, what was quoted, what is still open. The AI fills it in from the conversations it had — the BDC no longer types the day into the CRM at 6 PM. Not the deal jacket or the repair order: the conversation record, next to your dealer-management system.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end customers, companies, resellers, import review — one record per human, every touch attached.
What it does
Contact details, preferred language, vehicles and VINs stated, trade mentioned, timeline, salesperson, advisor, appointments and cases — written by the AI as it talks.
The couple with two cars, the son calling for his mother’s service, the fleet coordinator who is not the driver — linked on one file.
What counts as a hot lead, who takes which rooftop, when to route to F&I, which questions to ask — followed in every conversation.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End customers, companies, resellers — three tabs, one truth
Contacts & Leads keeps end customers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our dealer-management system or our CRM?
No. It is the front-office layer: conversations, leads, appointments, cases and follow-ups. Deals, repair orders and inventory stay where they are; Connectors syncs contacts and activities to the CRM you keep — or many single-rooftop stores retire the CRM and keep the DMS.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own dealership. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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