Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Auto Dealers. An AI knowledge base for car dealerships, tested nightly

AI Knowledge is the AI knowledge base for car dealerships built into every Front Office: your website, your policies, your rules and your catalog in one tree, and the AI answers shoppers and owners only from it. When the answer is not there, nothing is guessed: Lisa tells the customer she will check and come back, and the question waits for you to answer once.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

Never, always, scripts, procedures and answers share a single table; when two of your rules clash, they are paired and you choose the one that wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Never promise a trade-in value on the phone.”

Lisa“New NEVER rule for the phone and the chat: no trade-in value promised; a person values the car. Test added. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Auto Dealers use it

A new rule says never promise a trade-in value by phone; its test asks the question every night and checks the answer.

Two rules about loaner cars clash, and the knowledge shows them side by side so AI answers from dealership policies follow the one you choose.

A new service special page appears on your site and joins the knowledge the next day with its pictures.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

Rules and tests

A dealership knowledge base the AI answers from

One tree

The company, the rules and the library sit in one tree; open a branch to read what the AI reads and change it there.

Rules that never contradict

Never, always, scripts, procedures and answers in one table, and two rules that clash are paired so you decide which wins.

The order of truth

When sources disagree, your own written answers win, company documents come next and website pages last, with the newer page ahead of the older.

Tested every night

Every rule carries a test question that runs at night, so a rule the AI stopped following turns red the next morning.

Set-up

Set up chatbot testing for dealerships in 2 minutes

Point it at your site

Give your website once; the daily scan reads new pages with their pictures and videos.

Answer the start questions

What your store does, what the AI must never say or promise, and how it should recommend, typed or by talking.

Add your documents

Policies, service menus and price lists of up to 25 MB each, read topic by topic.

Watch the tests

During the 7-day free trial, read the nightly tests and answer the questions the AI held for you.

Questions & answers

AI Knowledge for Auto Dealers: questions & answers

What goes into a dealership's AI knowledge base?

Your company facts, hours and departments, the rules of what the dealership AI may say, never says and always says, your scripts and procedures, the catalog, and the pages, documents and videos of your website, all in one tree.

What does the dealership AI say when the answer is not written down?

It says so in your words: Lisa tells the customer she needs to verify and come back, and the question lands under Q&A and gaps for you to answer once. The claim guard holds back any sentence your knowledge does not support.

Can the AI quote a price that is not in our list?

No. Prices, part numbers and stock are read from the catalog and recited as they stand there, and a NEVER rule keeps a price that is not in the list off every channel; the AI offers a written quote instead.

How does the dealership knowledge stay current?

Your website is scanned every day: new pages join with their pictures and videos, a changed page is read again and a page that left the site is retired. Untick the pages the AI must not use.

How do we know the AI still answers right?

Each rule has its own test that asks a question and checks the answer for the words it must and must not contain, every night. A red result opens the fix by talking.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Auto Dealers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.