AI Returns & Warranty for Auto Dealers. Parts returns and warranty repairs tracked to closed.
AI Returns & Warranty handles the parts counter's returns and the repairs that follow a warranty decision. A wrong-fitment or unneeded part is checked against your return policy, and instructions are e-mailed on approval; repairs move through a pipeline your team can see, from pending to work in progress to closed. Coverage decisions stay with the service manager.
TRY AI RETURNS FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Accept unopened parts returns within thirty days; electrical parts are never returnable.”
Lisa“Done: unopened parts can be returned within thirty days, and electrical parts are excluded. Should restocking questions go to the parts manager?”
Any setting, in any module · applied only on your yes
How Auto Dealers use it
An independent shop wants to return a water pump ordered for the wrong engine; your return rules decide, and instructions go out on approval.
A customer's accessory return is tracked from arriving to closed, with the tracking number sent as typed.
A warranty repair is entered once the service manager approves coverage, and its status stays on the owner's record until the car is back.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Eligibility decided on your rules; instructions e-mailed on approval
- A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
- Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
- Status on the customer's record until closed
Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Returns & Warranty does, for every business ›
Works withAI TicketsAI QuotingAI PhoneAI Chat
Questions & answers
AI Returns & Warranty for Auto Dealers: questions & answers
Can an AI handle parts returns for a dealership parts counter?
Yes. The return request is checked against the rules you set, such as unopened condition and a return window, and the instructions are e-mailed once approved. Each returned part moves through the pipeline from pending to arriving to closed, so the parts manager sees where it is.
Does the AI approve warranty claims at the dealership?
No. Warranty coverage and diagnoses are decided by your service manager. The AI files the request and tracks the repair through the pipeline once a person has decided, so the owner gets status updates.
Can customers pay for an out-of-warranty repair from the estimate?
Yes. Repair estimates can be e-mailed for approval with a payment link, and the pipeline shows awaiting payment, paid and closed. Tracking numbers for shipped parts are sent as typed, never retyped by a model.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Auto Dealers ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.