Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Auto Dealers. Automotive appointment scheduling software for the service drive

AI Booking is automotive appointment scheduling software that books service visits, test drives and body-shop drop-offs on the phone, in the website chat, from a web form and on your booking page. Each advisor and salesperson keeps an agenda of their own, only free slots are offered, every customer is verified, and confirmations and reminders go out by themselves.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Booking · The day's book

The day's book

Every booking from the phone, the chat and your website lands in one book, with the day's arrivals, confirmations and no-shows counted at the top.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Diagnostic visits only before 10 AM, one hour each, Monday to Saturday.”

Lisa“Diagnostic visit set to one hour, Monday to Saturday, with start times before 10 AM only. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Auto Dealers use it

An owner calls at 6:50 AM for an oil change and a tire rotation; the AI books the 7:30 express slot and texts the confirmation.

A shopper chatting about a used pickup books a Saturday test drive with the salesperson who answered her internet lead.

A customer misses Tuesday's brake appointment; it turns no-show after the grace period and one polite re-book message goes out.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

Service and sales

Automotive service appointment scheduling software on every channel

One agenda per advisor

Each advisor and salesperson signs in to their own day. When you allow customers to book with a person of their choice, the AI asks who; otherwise your rule assigns one.

Free slots only

The AI offers only times that are really free: the service's hours and length, bookings already taken, closures and the busy times of your connected calendar.

Customers verified first

Nothing enters the agenda unverified: the caller's number, a texted code or a confirmed e-mail. A booking waiting for its code holds the slot for the time the service sets.

Questions before the visit

Each service asks what you need first, such as the vehicle, the mileage or the reason for the visit, so the advisor reads the job before the car arrives.

Reminders by themselves

The confirmation leaves at once, and the reminder goes by text, e-mail or both at the hour you choose: steady customer communication without an advisor on the phone.

Requests you approve

A service marked subject to approval, such as a body-shop estimate, lands as a request; your yes confirms it and a decline offers the next free time.

Moments

Automated appointment booking: dealership service, test drives, the body shop

The early-morning caller

Owners call before the drive opens for auto repair and maintenance. The AI books the express lane, the diagnostic slot or the recall visit, automated appointment booking dealership service advisors can leave running all night.

The weekend shopper

A shopper on a vehicle page books a test drive in the chat, verified by a texted code, with the salesperson the shopper asked for.

The full Saturday

When Saturday is full the AI offers the waitlist; when a slot frees up, the next customer is texted the offer and takes it with a short reply.

The day

Repair scheduling for the service department, the day in one book

Counted on top

Bookings, arrivals, cars done, visits still to confirm and no-shows are counted across the top, with every service on its own lane below, by day or by week.

The booking card

Click a visit to mark the owner arrived, reschedule, add a note or cancel, and read what was said when it was booked and every text already sent.

Your vehicle is ready

When the work is done, one tap texts the owner that the car is ready, a better customer experience than a call; a rescheduled visit tells the customer the new time by text or e-mail.

Upcoming, past and waitlist

Each booking shows how the customer was verified, whether they confirmed and the channel it came from. Print the book for the service desk each morning.

Stores and services

Automotive service scheduling by service, bay and store

Each service its own rules

In the scheduling system, an oil change, a diagnostic and a body-shop estimate each keep their hours, their length, the rest after them, the minimum notice and how the owner is verified.

Bays and loaners as units

Count a service by units, and three bays or four loaners take that many bookings in a slot before it closes to the next caller.

Holidays and closures

A closure carries the reason callers hear, and a closure over visits already booked lists them so you keep, move or cancel each one.

Advisors and their hours

Each advisor serves their own services at their own store and hours, and the AI asks for one by name only when owners may choose.

Your calendar

A calendar for advisors and salespeople that knows every booking

My week or the whole store

See your own week, or the whole team's day with the visits counted per service; pick a person to open their week or print it.

The calendar you already use

A connected work calendar is read every five minutes, its busy times are never offered, and each new booking is written there as an event.

Lisa reads your week

Ask what is next or for a free hour on Thursday; she adds and moves her own events and never moves a customer's booking without you.

One grid for the day

Demos, promised callbacks, reminder calls, closures and tasks sit on the same grid as the visits, so the scheduling tool never puts an owner over a meeting.

Compared

Auto appointment scheduling software or the phone and a paper book

What you need	The phone and a paper diary	An online booking page	AI Booking
Booking at 7 AM and 10 PM	Only when someone answers	Online only, never on a call	On the phone, chat and forms,: day and night
Free slots per advisor	Whoever holds the book knows	Often one shared calendar	Each advisor's own agenda,: with each service's length
Reminders and no-shows	Calls the day before, when there is time	An e-mail reminder	Text and e-mail reminders,: no-shows invited to re-book
Who the customer is	A name on paper	Whatever was typed	Verified by phone, code or e-mail: before the slot is taken

Set-up

Set up AI appointment booking for automotive dealerships in 2 minutes

Start from the dealer preset

Tell Lisa you run a dealership: she proposes test drives, service visits and their texts from the dealer preset, with the before and after shown.

Add advisors and salespeople

Each person gets the services they handle, the store they work at and their own hours. A vacation blocks only them.

Connect your calendar

Connect the work calendar the store already uses so its busy times are never offered, or run the agenda on its own.

Watch the first week fill

Run the 7-day free trial and read every service booking, confirmation and re-book the AI made before you decide.

Questions & answers

Automotive appointment scheduling software: questions from service managers

What is automotive appointment scheduling software?

Automotive scheduling software books a dealership's service visits and test drives into the right agenda and keeps them confirmed. AI Booking does it on every channel at once: the AI books on the phone and in the chat, customers book appointments online through the web form and booking page, and automated reminders go out by themselves.

Can the AI book service appointments during a phone call?

Yes. It asks what the visit is for, offers two or three free times for that service and advisor, verifies the caller by their number and sends the confirmation before the call ends. The booking appears in the advisor's agenda straight away.

Will online booking overload our service advisors?

No. In this service scheduling software each service has its own length, rest after it, minimum notice and hours, and each advisor has an agenda and hours of their own. When a morning is full, the AI offers the next free time instead of squeezing in another car.

Can it count service bays, loaners or demo cars?

Yes. A service can be counted by bookings, by seats or by units, so bays, loaners or demo cars become units: a slot with three units takes three bookings and then closes, and the AI never offers a fourth.

How does it reduce no-shows in the service department?

Appointment reminders by text or e-mail come first. After the grace period a missed visit is marked no-show by itself and one polite re-book message goes out. A customer who missed twice in a year is asked to confirm next time, so the advisor's morning is not built on bookings that never arrive.

Can shoppers book test drives at night?

Yes. Online scheduling runs outside business hours: a shopper chatting at 10 PM books the Saturday test drive in a salesperson's free slot, verified by a texted code or a confirmed e-mail. The salesperson sees the booking and what the shopper asked before they arrive.

Does it work for a dealer group with several rooftops?

Yes. Each location keeps its address and time zone, each service says where it happens, and the AI asks the customer which store suits them. An advisor's vacation blocks only that advisor, never the whole service drive.

Does it replace the scheduler in our DMS?

No. It is repair scheduling software that books and confirms the visits; your dealer management system stays the record for repair orders. Connect the work calendar your team already uses and its busy times are never offered, while new bookings are written there as events.

Can customers confirm or cancel from the reminder?

Yes. The reminder goes by text, e-mail or both, the hours before the visit that you choose, and the customer replies to confirm, cancel or ask for another time. A cancelled slot is free again for the next caller.

How is the customer verified before a service booking?

By the number they call from, a code texted to their phone or a confirmed e-mail, chosen service by service. A visit still waiting for its code holds the slot for the minutes the service sets, fifteen as shipped, while the owner replies.

Can owners choose their service advisor?

Yes, when you let them. The AI asks which advisor the owner would like only when the service allows a choice; otherwise your rule assigns one, and an advisor signed in with their own login sees only their own agenda.

What does it cost to add AI Booking?

AI Booking is priced per company, never per advisor or per seat, and sits with the other Front Office modules on the pricing page. The 7-day free trial books real service visits on your own agenda, with no credit card.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Auto Dealers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.