Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Auto Dealers. A browser phone and call list for your BDC.

AI Call Desk gives BDC agents and advisors a phone in the browser that calls from the dealership's number, and a work queue the Front Office prepares: who to call, why and from which conversation. Unsold shoppers, declined service and unanswered estimates fill the queue. Each BDC call is transcribed into the shopper's or owner's story while the agent talks.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every declined service estimate from this week in the BDC queue, oldest first.”

Lisa“Done: this week's declined service estimates now fill the BDC queue, oldest first, each with the advisor's notes. Add unsold test drives too?”

Any setting, in any module · applied only on your yes

How Auto Dealers use it

A BDC agent starts the morning with a queue of yesterday's unsold showroom visitors, each with the vehicle and the objection noted.

After calling an owner about declined brakes, the advisor dictates two lines and the follow-up appointment is proposed.

A salesperson calls a shopper from the browser at the delivery desk, and the store's main number shows on caller ID.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Auto Dealers: questions & answers

Can BDC agents call from a browser instead of a desk phone?

Yes. AI Call Desk is a phone in the browser that calls from your dealership's number, so an agent can work the queue from any desk. Each call is transcribed onto the customer's file while it happens.

Who decides what goes into the BDC call queue?

The Front Office prepares it from the conversations and your rules, such as unsold test drives, declined service and estimates with no answer. Each entry explains why the call is needed and links to what was said.

Does the BDC agent still type notes after each call?

No. The call about the unsold car or the declined repair is transcribed into the customer's story, and the agent dictates two lines at the end, from which the next appointment is proposed and scheduled.

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