ZANUS FRONT OFFICE FOR AUTO DEALERS — SERVICE CASES

Service cases that file themselves — nights and weekends included.

An owner with a recall letter at 8 PM, “is my car ready” for the fifth time today, a parts backorder nobody updated, a warranty question, a body-shop customer asking about the supplement, a complaint about a repeat repair: the AI identifies the customer and the vehicle, files the case with everything it needs, routes it to the right desk — advisor, parts, body shop, service manager, GM — and keeps the customer informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Customer, vehicle, VIN, mileage, the complaint in the owner’s words, photos requested — captured in the conversation, no callback to ask again.

Routed by your rules

Recalls to the advisor queue, status questions to the shop, backorders to parts, warranty disputes to the service manager, complaints to the GM — transcript attached.

Status updates sent

The owner hears when the part arrived or the car is ready — automatically, the moment your people mark it. Advisors stop being the switchboard.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own dealership7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A customer with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That customer stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI decide warranty coverage or promise a ready time?

No. It files, routes and informs. Coverage, diagnoses and ready times are your people’s decisions — the AI reads status from your connected shop system or the advisor’s note, and otherwise says the advisor has been asked. It makes sure the request arrives complete and the owner is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own dealership. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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