ZANUS FRONT OFFICE FOR AUTO DEALERS & SERVICE CENTERS
Next-generation AI for Auto Dealers & Service Centers. Try it free on your own dealership. No credit card.
Every sales call answered. Every service slot booked. Your BDC and service drive, finally off hold. ZANUS AI Front Office for Auto Dealers & Service Centers is the AI receptionist, BDC and follow-up desk for franchised and independent dealerships, dealer groups, service departments and body shops. It answers shoppers and owners on phone, website chat, email, text and internet lead forms — is the car still available, can I test drive Saturday, how much is the 30,000-mile service, I got a recall letter — books test drives and service appointments into the right salesperson, advisor and bay, answers “is my car ready”, chases declined work and unanswered quotes, and works every internet lead in minutes. Payment questions go to F&I, safety questions to your advisor. Grounded only in the information your store approves: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your BDC and service drive do today.
The same 31 menus, read through a general manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when you add a rooftop. No IT project. Comparing options? See the comparison →
Every morning: last night’s sales and service calls, internet leads worked, test drives and appointments booked — and which customers need a call from a person today.
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AI PhoneAnswers the sales line and the service line on your menu, in your voices, 24/7 — books, reschedules, takes recall calls, calls hang-ups back, transfers payment questions to F&I with the context whispered in.
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AI Chat & VoiceWebsite chat and voice that answers “is it still available”, service prices, hours and loaner policy — and books the test drive or the service slot in the conversation.
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AI AvatarA lifelike face that greets shoppers on your inventory pages, explains how your store buys, sells and services — in 40 languages.
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Walkarounds & ExplainersInteractive walkarounds and explainers: what the 30,000-mile service includes, how the body-shop process works, what to bring to delivery — narrated by AI, any hour.
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Internet LeadsInternet leads from listing sites and your own site answered in minutes — availability confirmed, trade-in details taken, test drive booked, the salesperson briefed.
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Customer & Vehicle FileThe customer, household and vehicle file written by the AI from its own conversations: which cars, which advisor, what was quoted, what is still open — no BDC typing at 6 PM.
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AI E-mailSales and service inboxes answered from your approved information — availability, appointment changes, estimate approvals — insurer and complaint emails routed to the right person.
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Quotes & EstimatesVehicle quotes from your advertised prices, service estimates from your menu, parts quotes from your price list — sent as a clean document, approved with one click.
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Reminders & Follow-upService reminders, declined-work follow-up, recall outreach, quote and trade-in follow-up, review requests — on schedule, stopped the moment a person should call.
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Test Drives & ServiceTest drives, service appointments and body-shop drop-offs booked into the right salesperson, advisor, bay and loaner — cancellations refilled, calendars synced.
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BDC & Advisor TrainingBDC agents, receptionists and advisors trained on your scripts, service menu and recall procedure — new hires on the phone in days, a staff-only assistant all shift.
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Service CasesRecall requests, “is my car ready”, parts backorders, warranty questions and complaints filed as tracked service cases and routed to the right desk — nights and weekends included.
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Appointment ForecastAppointment demand by day and lane, show rate per test drive, estimate acceptance — from real bookings and conversations, always with the WHY.
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Fleet AccountsFleet, business, rental, insurer and wholesale-parts accounts mapped as organizations — who books, who pays, which fleet is going quiet before it goes elsewhere.
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Add AI to what you haveConnect the dealer-management, shop-scheduling and CRM systems you already run — the AI does the front-office work, and writes it back.
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ProtectionDaily caps on every AI resource: a bot scraping your inventory chat costs a capped, known amount — shoppers see courtesy.
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What happens to every inquiry — in your dealership
A service call at 7:35 AM, an internet lead at 9:40 PM, a chat on a used-car listing, a body-shop email with photos, a fleet coordinator with four trucks due — shopper or owner, any hour, in any of 40 languages.
Is it still available, hours, service menu prices, loaner and shuttle policy, which insurers your body shop works with, what the recall letter means — from your approved information and inventory feed only. No source, no claim.
Shopper or owner, new or existing, which rooftop, which vehicle, how urgent, which desk — sales, BDC, service drive, body shop, parts, F&I — your routing rules applied in the conversation. Payment questions go to F&I; a safety question gets your approved instruction and the advisor.
Book the test drive or the service slot with the right advisor and bay, reserve the loaner, file the recall case, send the estimate from your menu, transfer to F&I with the context whispered in, call back the hang-up.
The test-drive confirmation, the service reminder, the declined brake job from the inspection, the quote nobody answered, the trade-in appraisal not yet scheduled, the review request after pickup — on schedule, until done or until a person should call.
Every touch on the customer, household and vehicle file. Every morning a briefing for the GM and the service manager: what was handled overnight, per rooftop, and who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything about financing, credit or lease terms, anything about whether a car is safe to drive, any trade-in value and anything outside your approved information waits for your people; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your customers
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Kevin, this is Lakeside Motors: the part for your vehicle has arrived and the service bay is holding your Tuesday slot.”
- “Hi Anna, this is Lakeside Motors calling about your 30,000-mile service, due this month. Would Saturday morning or a weekday evening work for you?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a dealership names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI quote payments, approve credit or value trade-ins?
No. It states only the offers and prices your store publishes and approves — advertised vehicle prices, the service menu, current programs you load. A question about a specific customer’s payment, rate, approval or lease terms is transferred to F&I or booked as an F&I appointment, with the context attached. Trade-ins: the AI collects the details and photos and books the appraisal; a person values the car. A brake or warning-light question gets your approved instruction and a same-day slot or the advisor — the AI does not decide whether a car is safe to drive. No source, no claim.
What happens to our customer and vehicle information?
Your Front Office runs on a private data-processing environment dedicated to your dealership; your information never trains public models and is never shared with other stores. Groups whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.
Does it replace our dealer-management system or our CRM?
No. It sits in front of them: the AI answers, books, quotes and follows up, then writes the result back through Connectors — native CRM and calendar sync, webhooks and API. Repair orders, deals and inventory stay in your dealer-management system; your system of record stays; the phone stops ringing unanswered on the service drive.
Try it free on your own dealership. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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