Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Assist on calls for Auto Dealers. Service-menu and recall answers on screen during calls.

AI Assist on calls shows your BDC agents and advisors suggested answers from your knowledge while they talk: the service menu price, the loaner policy, the recall procedure, the warranty wording you approved. The customer hears only your agent or advisor, which matters on calls about a repeat repair or a disputed bill.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Assist on calls · AI ASSIST: the right answer on screen while your person talks

AI Assist on calls — AI ASSIST: the right answer on screen while your person talks, real Zanus AI screen

You talk. Lisa sets it up.

You“Show the service menu and loaner policy to BDC agents during every service call.”

Lisa“Done: BDC agents now see service-menu and loaner-policy suggestions during service calls. Add the recall procedure as well?”

Any setting, in any module · applied only on your yes

How Auto Dealers use it

A new BDC agent is asked what the timing-belt service includes; the menu item and its price appear on screen.

An advisor handling a recall call sees your recall procedure and the booking steps without putting the owner on hold.

During a heated call about a comeback, the service manager sees the published repair policy beside the conversation.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Live suggestions from your knowledge during a call, on your operator's screen
Never speaks to the customer, your person stays the voice

Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Assist on calls does, for every business ›

Works withAI Call Desk AI Phone AI Tickets AI Quoting AI Booking

Questions & answers

AI Assist on calls for Auto Dealers: questions & answers

Can AI help BDC agents during live customer calls?

Yes. AI Assist on calls suggests answers from your knowledge on the agent's screen during the call, such as a menu price or the shuttle hours. The owner on the line hears only your BDC agent; the AI never speaks.

Does it help salespeople with payment questions on calls?

It can show the offers you publish and your rule that specific credit and rate questions go to F&I. It does not compute a payment, so your salesperson hands those questions over instead of guessing.

What does AI Assist on calls need to run at a dealership?

It runs on top of AI Call Desk, the browser phone your agents use, and draws only on the knowledge you load, such as the service menu, policies and scripts.

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