Front Office AI · Booking Desk

ZANUS FRONT OFFICE — BOOKED WHILE THEY ARE STILL ON THE LINE

Next-generation AI for your business. Try it free on your own business. No credit card.

Every appointment booked in the same conversation that asked for it. ZANUS AI Front Office as your Appointment & Booking Desk: the AI that takes the appointment, the visit, the viewing, the test drive, the table or the consultation on phone, website chat, avatar, email and web form — and books it while the customer is still there. It knows your services and their durations, your locations, who does what, your buffers and travel time, and offers only slots that really exist. It confirms by text or email, handles “can I move Thursday”, offers the freed slot to the waiting list and sends the reminders that cut no-shows — for a clinic, a dealer, a salon, a law firm or a school alike. Grounded only in the information your business approves: no source, no claim.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Front Office Dashboard — the home screen

The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.

FREE TRIAL · 7 DAYS · NO CREDIT CARD

Give us your website. Ten minutes later, your company answers the phone.

“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”

“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.

  1. 1
    Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
  2. 2
    Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
  3. 3
    Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
  4. 4
    Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.

How you start

Three steps, in the order you like. Most people skip straight to the second.

Watch the demo

Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.

Start free — 7 days on your business

Your website, your phone line, your dashboard. No card, nothing to install. Start free

Buy what you need

Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →

Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.

One AI Front Office. Every step of the booking, done.

The same menus, read through the eyes of whoever owns the diary. Each function below is a page of its own, in the words of this job — enable what your plan includes, add more when the desk grows. No IT project. Comparing options? See the comparison →

AI Briefing

Every morning: what was booked, moved, cancelled and refilled overnight, which reminders came back unanswered — and the three bookings a person should look at today.

Learn more →

AI Phone

The caller who wants Thursday afternoon is booked before the call ends — real open slots, the right person and location, confirmation sent — 24/7, in 40 languages.

Learn more →

AI Chat & Voice

Website chat and voice that answers “is there a Saturday slot” from your approved information and books it in the conversation — no “call us to book”.

Learn more →

AI Avatar

A lifelike face that greets the visitor who will not type into a box, explains what the visit involves and books it — one tap to a person always there.

Learn more →

Pre-Visit Explainers

Interactive explainers of the first visit, the consultation, the test drive or the tour — questions answered live, the appointment booked at the end.

Learn more →

Booking Requests & Forms

The “request an appointment” form answered in minutes, not the next morning: details verified, real slots offered, booking confirmed, consent built in.

Learn more →

Customer Records

The customer record the AI writes as it books: every appointment kept, moved or missed, preferred provider and location, who books for whom.

Learn more →

AI E-mail

The “can I move Thursday” email handled from your live calendar — moved, confirmed, the old slot offered on — and the unusual routed to a person.

Learn more →

Quotes & Deposits

When the booking has a price: consultation fees, packages and deposits from your real list, sent with a payable link, the slot held the moment it is accepted.

Learn more →

Reminders & Follow-up

Confirmations, reminders, preparation instructions, no-show rescue and “time for your next visit” — on schedule, on the customer’s channel, stopped when a person should call.

Learn more →

Booking & Calendars

The engine of the job: services and durations, locations, providers, buffers and travel time, waiting list — real slots only, every calendar in agreement.

Learn more →

Front-Desk Training

New receptionists and schedulers trained on your services, durations and booking rules — practice the difficult calls before the first shift.

Learn more →

Booking Issues & Cases

The complaint about a missed appointment, the fee dispute, the access need nobody noted — filed as a tracked case, routed to the right person, status sent.

Learn more →

Capacity Forecast

Next week’s bookings against next week’s capacity, no-show risk per appointment, the requests you could not fit — always with the WHY.

Learn more →

Accounts & Groups

The fleet manager, the corporate account, the family, the agency that books for others — grouped from the bookings themselves, flagged when they go quiet.

Learn more →

Add AI to what you have

Native sync with the calendars your team already looks at; your scheduling, practice or dealer system connected — the AI books, and writes it back.

Learn more →

Protection

Daily caps on every AI resource: a bot reserving every Saturday slot or looping all night costs a capped, known amount — customers see courtesy.

Learn more →

What happens to every inquiry — in your business

AnswersBooksServesSellsFollows upSupportsReports
Contact

A customer asks for an appointment by phone, chat, email or web form — a patient, a buyer, a tenant, a parent, a client. At 7 AM, at lunch, on Sunday, in any of 40 languages.

Answer

The AI knows your services and how long each takes, your locations, who does what and when — from your approved information only. No source, no claim.

Understand

Which service, which provider or salesperson, in person, by video or on site, new or returning customer, any rule that applies — a longer first slot, a deposit, a service reserved for people.

Act

Book the real slot into your calendar with buffers and travel time, move or cancel on request, add the customer to the record, transfer to a person with the request whispered in when your rules say so.

Follow up

Confirmation by text or email, reminders before the day, preparation instructions, the freed slot offered to the waiting list, the no-show rescued with new slots — on schedule, until done.

Record & report

Every booking, change and miss on the customer’s record. Every morning a briefing: what was booked overnight, how full next week is, the no-show rate, who needs a person today.

AI-driven end to end. A person wherever your rules require it. Anything the AI should not decide — urgency, an exception to your policy, a fee dispute, a service you reserve for people — waits for your staff; the booking, the change and the reminder, the AI handles and reports.

One knowledge base feeds every channel

Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.

Knowledge — the verified knowledge base and website sync
The verified knowledge the AI answers from: documents, the website synced page by page, facts and corrections — never model memory.

40 languages, one bill, a help drawer over every screen

Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.

Languages — 40 languages, one knowledge
The language packs: which of the 40 languages are on, greetings and voices per language.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Private by architecture

Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.

  • Private data-processing environment per company
  • Grounded only in your knowledge
  • Claim guard: no source, no claim
  • Private environment option: an isolated environment with enterprise-grade security certifications, on request
Front Office settings — users, roles and security
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.
Auto-Call — outbound AI calls on your rules

Auto-Call — the AI calls your customers

Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.

  • “Hi John, this is Lakeview Family Practice reminding you of your appointment tomorrow at 9:30 with Dr. Patel.”
  • “Hi Karen, this is Bloom Salon: a slot opened Thursday at 3 for the appointment you wanted. Shall I book it for you?”

Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›

The same job, in the words of your industry

Businesses that name this job most often — each with its own complete Front Office set, written in its vocabulary.

Healthcare ProvidersPatient calls answered 24/7, visits booked into the right provider, reminders and recalls sent, refill and records requests filed — clinical questions to staff.Home Health & Senior CareFamily and referral inquiries answered warmly at any hour, care assessments booked, caregiver visit changes handled, intake paperwork chased — sensitive calls to a person.Auto Dealers & Service CentersSales and service calls answered 24/7, test drives and service slots booked, quotes sent from real prices, recalls and service reminders chased — every lead worked until it visits.Residential & Commercial ServicesService calls answered while technicians are on site, jobs booked into the right route, quotes sent, arrival and repair status delivered automatically — HVAC, plumbing, solar, security, cleaning, landscaping.Real Estate Brokerages & AgentsEvery listing inquiry answered in minutes, viewings booked into agents’ calendars, buyers and sellers followed up until they decide.Restaurants & Food ServiceReservations, takeout and catering requests handled on any channel in 40 languages, group and event quotes sent, confirmations and follow-ups automated.Hotels, Resorts & HospitalityReservations and guest requests handled on any channel in 40 languages, group quotes sent, pre-arrival and post-stay follow-ups automated.Training Centers & Lifelong LearningCourse and schedule questions answered instantly, enrollments and intro lessons booked, quotes for corporate training sent, no-shows and renewals chased.

All 53 industries ›

Questions, answered

What will the AI not book on its own?

Whatever your rules say. Which services it may book and which need a person, who may book same-day, how much lead time a new customer needs, when a deposit is required, which days you keep for walk-ins. It does not judge urgency, give advice or make exceptions: an urgent caller, a request for advice or a policy exception is transferred to your staff or taken as a message, with the context attached. No source, no claim.

What happens to customer information?

Your Front Office runs on a private data-processing environment dedicated to your business; your information never trains public models and is never shared. Organizations whose compliance requires an isolated environment with specific certifications ask for a private environment — available on request.

Does it replace my calendar or scheduling system?

No. Google and Microsoft calendars sync natively; your practice, dealer or property-management system stays the record through Connectors — webhooks and API. The AI books into the calendars your team already looks at, and a slot your staff block disappears from what the AI offers.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
NEXT❯

Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·