ZANUS FRONT OFFICE FOR HARDWARE — AI E-MAIL
An inbox that answers itself — on your rules.
“Where is the driver for the new OS”, “does the mount fit the older model”, “what is the status of RMA 4471”, “please quote 40 units with the rack kit”: the support and sales inboxes are answered from your approved manuals, spec sheets and warranty terms, in the sender’s language. Distributor purchase orders, safety reports, engineering questions, credits and anything unusual are routed to the right desk with a draft ready for approval. Emails are in the plan without limit.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.
What it does
Downloads, compatibility, warranty term, how to register, how to start a return, RMA status — replied in minutes, with the manual page linked.
Safety reports first, then engineering questions, DOA disputes, credits and refunds, purchase orders, recall inquiries — to the right desk, with the thread summarized.
The email AI knows the call and the chat from the same customer — no “please send us your serial number again” loops.
Inside AI E-mail — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Keep Gmail or Outlook. Reply from Front Office.
Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.
- Your addresses, your domain — customers see nothing change
- A copy always stays in the person’s own mailbox
- A direct connection to Microsoft 365 and Gmail is coming
AI RESPOND — the whole reply, written for you
Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.
- Summarise a thread, translate it, read it aloud
- “Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
- Per department: AI drafts and a person approves · AI answers alone · people only
Available on its own — or inside a solution
Questions, answered
Can it send without approval?
Only what you allow. Routine answers from your documentation can go out automatically; everything you mark sensitive — safety, warranty exceptions, partner pricing, regulatory questions — waits for one click from your team.
Do we keep our support and sales addresses?
Yes. Connect your existing mailboxes; the AI drafts and sends from them under your rules, and every message stays in your inbox and on the customer’s record.
Try it free on your own product line. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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