AI Returns & Warranty for Hardware & Electronics. RMAs opened on your warranty rules, tracked until shipped.
AI Returns and Warranty checks RMA eligibility against your written warranty terms, then e-mails the label and packing instructions on approval. Each RMA moves through a pipeline you can see: pending, arriving, work in progress, awaiting payment, paid, shipped, closed. Out-of-warranty repair quotes go out with a payment link, and tracking numbers are sent as typed.
TRY AI RETURNS FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Advance replacement for business customers under warranty; everyone else ships the unit first.”
Lisa“Done: business customers under warranty are offered advance replacement; all others get a label to ship the unit first. Exceptions still come to you.”
Any setting, in any module · applied only on your yes
How Hardware & Electronics use it
An owner's earbuds fail in month eleven; the serial and purchase date fit your terms, and the label is e-mailed on approval.
A unit two months out of warranty gets a repair quote with a payment link; once paid, the RMA moves to work in progress.
A reseller asks where a DOA replacement is; the AI reads the RMA status and the tracking number from the record.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Eligibility decided on your rules; instructions e-mailed on approval
- A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
- Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
- Status on the customer's record until closed
Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Returns & Warranty does, for every business ›
Works withAI TicketsAI QuotingAI PhoneAI Chat
Questions & answers
AI Returns & Warranty for Hardware & Electronics: questions & answers
Can an AI check warranty eligibility and issue RMA labels?
Yes, on your written rules. The AI checks the serial, purchase date and warranty terms, and on approval e-mails the label and packing instructions. Exceptions, goodwill requests and disputed purchase dates go to a person with the evidence attached.
Can customers track the status of their repair?
Yes. Each RMA moves through visible stages from pending to closed, and the status sits on the customer's record, so the AI answers where is my repair on any channel. Tracking numbers are sent as typed, never retyped by a model.
How are out-of-warranty repairs paid?
With a repair quote e-mailed for approval and a payment link. When the customer pays, the RMA moves forward on its own, and the repaired unit ships with the tracking number sent to the customer.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Hardware & Electronics ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.