AI Live Demo & Remote Service for Hardware & Electronics. An engineer joins from your site for remote service.
AI Live Demo and Remote Service lets your sales engineer, support engineer or avatar present live to a visitor from the website widget. Pages, diagrams and photos are shared while you talk, the visitor asks as you go, and each remote service session is written to the customer's record with the unit it concerned.
TRY AI LIVE DEMO FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Let level-2 engineers start a live session from the support page chat.”
Lisa“Done: level-2 engineers can now start a live session from any support-page chat, and each session lands on the customer's record.”
Any setting, in any module · applied only on your yes
How Hardware & Electronics use it
A support engineer joins an integrator from the widget and walks through the wiring diagram for a controller that will not boot.
A sales engineer presents the new rack unit's spec pages live to a buyer who asked for a person.
After a remote service session, the next engineer finds it on the customer's record with the unit and the outcome.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live presentation to a visitor from the widget, your person or your avatar presents
- Pages and pictures shared while you talk; the visitor asks live
- Remote service sessions written to the record
Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Live Demo & Remote Service does, for every business ›
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Questions & answers
AI Live Demo & Remote Service for Hardware & Electronics: questions & answers
Can our engineers give remote service through the website?
Yes. From the chat widget, your engineer starts a live session with the visitor, shares diagrams and pages while talking, and answers questions as they come. The session is written to the customer's record so the next engineer sees what was done.
Is the live demo a recorded video?
No. A real person, or your avatar, presents live and the visitor can ask at any moment. It suits a buyer who wants a sales engineer before ordering, or an owner who needs an engineer to look at a diagram together.
When should a customer get a live session instead of chat?
When the approved guide is exhausted and the problem needs an engineer's eyes, or when a buyer asks for a person before a large order. The AI hands over from chat with the context, so the session starts where the conversation stopped.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Hardware & Electronics ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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