Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Team Assistant for Hardware & Electronics. Staff ask the AI for internal repair procedures.

AI Team Assistant answers your support agents, repair technicians and channel managers from internal-only knowledge customers never see: bench repair procedures, staff pricing, escalation rules, which engineer owns which product line, the current partner tiers. Each answer names its source document, so people learn where the procedure lives.

TRY AI TEAM ASSISTANT FREENo credit card · Ready in 2 minutes

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Team Assistant · The screen at a new conversation
AI Team Assistant — The screen at a new conversation, real Zanus AI screen

You talk. Lisa sets it up.

You“Staff only: give the team assistant our bench repair procedures and escalation rules.”

Lisa“Done: bench repair procedures and escalation rules are loaded as staff-only knowledge, never shown to customers. Add the internal service manuals too?”

Any setting, in any module · applied only on your yes

How Hardware & Electronics use it

1

A bench technician asks the torque spec for the enclosure screws on rev C; the assistant answers from the internal service manual.

2

A new agent asks who handles distributor credits in Europe; the answer names the owner and the policy page.

3

A channel manager checks the current tier discount rules before calling a reseller, without opening the price workbook.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • An internal assistant for your staff, procedures, prices, policies
  • Internal-only knowledge, kept out of everything customers see
  • Answers with the source, so people learn where things are

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Team Assistant does, for every business ›

Works withAI File CabinetLisa, your AI assistant

Questions & answers

AI Team Assistant for Hardware & Electronics: questions & answers

Can support staff ask an AI about internal procedures?

Yes. AI Team Assistant answers staff from your internal documents, such as service manuals, escalation rules and staff pricing, and names the source with every answer. That knowledge stays internal and is never shown on customer channels.

Is internal pricing safe from customers?

Yes. Knowledge marked internal-only is used by the team assistant and never by the customer-facing phone, chat or e-mail, so partner tiers and staff pricing stay inside your team.

Does the assistant cite its sources?

Yes. Each answer names the document it came from, so a technician can open the service manual page and check before working on a unit.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Hardware & Electronics ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Or call +1 (954) 736-3939 — the AI answers.