Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Hardware & Electronics. A support chatbot for electronics brands, by text or voice

AI Webchat is a support chatbot for electronics brands that answers owners on your product and support pages, by text or by voice, in 40 languages, from your manuals and compatibility lists only. It holds up the right picture, opens the setup page and passes the visitor to your support person with the whole conversation.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Shown on request

Support chatbot for electronics brands: the real picture held up over the page when the owner asks to see it

Shown on request

An owner asks to see something and she holds up the real picture over the page, with buttons to see it live or to open the page that explains it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“On the support pages, open with: tell me the model and what the light does.”

Lisa“Her support-page opening line becomes: tell me the model and what the status light is doing. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Hardware & Electronics use it

An owner on the setup page says the light blinks amber; the chat shows the reset picture from your manual and explains it.

A buyer asks by voice whether the outdoor camera copes with freezing nights; the answer comes from the datasheet's operating line.

A visitor asks for a person about an error code; the chat becomes a ticket with every turn attached.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

On your pages

Troubleshooting chatbot for devices, by text or voice

Answers from the manual

What the light means, which cable ships in the box, how to reset the unit: answered in the owner's words from your own pages and documents, and nothing else.

The right picture held up

Ask to see the ports or the wall bracket and she shows the real picture, over the page on phones and inside her window on tablets and computers.

The setup page opened

When she talks about a topic that has its own page, she opens it and introduces it, so the owner lands on the firmware notes or the mounting guide.

A person when asked

Sales, tech support and customer service each have their own person, and a request for a human becomes mail for your team or a ticket.

What it produced

Website chat for hardware support, session by session

Live now

The sessions in progress with the page, the language and text or voice; watching them is read-only and never interrupts the AI.

Outcomes counted

Each session ends as an answer, a ticket, a lead, a demo request or a quote request, counted by hour of day and by country.

Gaps to fill

A question her knowledge could not answer reaches your team and is counted as a gap, so the missing compatibility line gets written once.

Questions & answers

AI Webchat for Hardware & Electronics: questions & answers

Can a website chatbot troubleshoot connected devices?

Yes, from the guides you approve. As an AI chatbot for product support, AI Webchat walks the owner through your steps by text or voice, holds up the matching picture from your manual, and opens the next step when the guide runs out: a ticket, a booked call or a person.

Will the chat invent compatibility answers?

No. It answers only from your pages, documents and approved answers. When a pairing is missing from your list it says so, and the question goes to your team as a knowledge gap to fill once.

Can the chat hand a conversation to a support agent?

Yes. A visitor who asks for a human lands in the queue that needs a person or becomes a ticket, with the whole conversation attached, so the owner never has to tell his story twice.

Does it work on every product page of our site?

One line of code in your site theme puts the widget on every page, on phones, tablets and computers. On a phone, a round call button above the chat rings the support number your Phone page knows.

Which languages does the support chat speak?

40 languages. You write her opening lines once in your own language; each visitor reads and hears them in theirs, and the widget follows the language of the page or asks.

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