ZANUS FRONT OFFICE FOR HARDWARE — AI CHAT & VOICE

Website chat that answers from your manual and books the technical call — not a deflection bot.

Customers ask the support page what they would ask an agent: does it work with my router, which cable is in the box, why does the app not find it, is my serial under warranty, where is my RMA. A knowledge base makes them search. This AI answers from your approved manuals, spec sheets and compatibility lists, in text or real voice, in 40 languages — then walks through the setup guide, opens the RMA or books the call.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what customers actually ask

Pairing, reset, firmware, adapters, ports, range, operating conditions, what fits which model — from your docs and lists only, with the page named.

Resolves in the conversation

Setup guide walked step by step, RMA opened with serial and photos, level-2 call booked with the engineer — no “open a ticket and wait”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. No invented compatibility, no guessed specs, no repair step beyond the approved guide.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own product line7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

Full funnel in the chat window
Instant handover with full transcript
Auto dark / light theme, your branding

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a customer’s order, serial or RMA?

Only what you connect and only for a verified contact. By default it works on the front-office record — conversations, RMAs it opened, quotes, bookings — and your public documentation. RMA status from your returns system flows in through Connectors when you allow it.

How does it handle a report of smoke or a hot unit?

It stops troubleshooting and follows your safety rules: the approved instructions word for word, a person on duty joined to the chat, a callback booked. Nothing about safety is improvised, and it is never filed as a routine ticket.

Try it free on your own product line. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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