Winner CES 2026 · ISE 2026 · TMCnet 2026

AI E-mail for Multilingual Customers. Multilingual email support from one shared inbox

AI E-mail gives you multilingual email support: Lisa reads every mail, finds the contact, sorts it to the right desk and writes the answer from your knowledge in the customer's language. You decide per department whether she sends it herself or a person approves first, and a mail in another language is read to you in yours.

TRY AI E-MAIL FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI E-mail · Who answers

Who answers

Per department, Lisa answers and sends, Lisa writes and a person approves, or a person writes; the response time is set here too.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let Support answer alone in each sender's language; Sales waits for my approval.”

Lisa“Support will answer and send on its own in each sender's language, while Sales drafts wait for your approval. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Multilingual Customers use it

A distributor in Spain asks in Spanish for lead times; the drafted reply in Spanish quotes your product page.

A tenant writes in Polish about a broken heater; the thread waits in Needs you for the property manager.

You write a reply in English and add Also in Japanese; with AI email translation your words stay and the Japanese goes beside them.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own sending domain, set up and warmed for you; replies land in Front Office, not in a personal inbox
Drafts and answers from your approved knowledge, in the customer's language; approve each one or let it send under rules you set
Take over any thread and send from your own address; connect your Google or Microsoft mailbox for personal mail
Every thread on the customer's record; a reply stops any running follow-up and alerts the owner
Templates written from your knowledge; deliverability report, bounces, complaints, engagement
Attachments, quotes and confirmations sent from the same place; nothing typed twice

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI E-mail does, for every business ›

Works withLisa, your AI assistant AI Follow-up AI Quoting AI Booking AI Tickets AI Returns & Warranty

Every mail answered

Multilingual email replies, desk by desk

One desk per department

Sales, support, quotes and billing each get an address and a colour; every mail lands on the right desk and on its contact's record.

Answers ready to send

For most desk mails the answer already waits in Ready to send, written in the sender's language; read it, change a word and send.

Only what needs you

Needs you gathers the mails that need a decision, across desks and mailboxes, each with Lisa's proposal beside it.

Bulk mail kept apart

Newsletters and notifications leave the desk after one read for a real customer in disguise, who is pulled back to the desk.

Ready in 2 minutes

Multilingual customer support email in 2 minutes

Add your addresses

Add support, sales or info and the desk each one lands on; your existing mailbox stays as it is.

Bring your own mailbox

Each person connects a mailbox or forwards a copy, while Lisa walks through the steps and runs the test.

Decide who answers

Tell Lisa which departments she answers alone; each change is shown before and after and applied on your yes.

Read a week of answers

Try it free for 7 days and read every answer Lisa prepared, sent or held, in each language it was written in.

AI E-mail for Multilingual Customers, trade by trade

By industryTravel Agencies Law Firms Hospitality Healthcare Government Agencies Local Government Retail Stores E-commerce Health & Human Services Software & SaaS Aerospace & Aviation Agriculture

Questions & answers

AI E-mail for Multilingual Customers: questions & answers

Can an AI answer customer e-mails in other languages?

Yes. Every answer is written from your own knowledge in the customer's language, and for each department you choose: Lisa answers and sends, Lisa writes and a person approves, or a person writes.

How do I read a mail written in a language I do not speak?

Lisa reads it to you in yours, with its numbers and dates checked, and the summary card says in one line what the customer wants before you decide.

Can I write in my language and send in theirs?

Yes, email translation for customer service is built into the reply: write as usual, then choose Also in and the customer's language; your text stays as you wrote it and the translation sits beside it.

Do multilingual email replies leave from our own address?

Yes. Mail sent from here goes out as your own address, lands in its Sent folder and carries your signature with the company footer under it, whatever language it is in.

What does the AI never do on its own?

It never cancels an order or changes an address. A request like that, or a reply still unclear after one polite question, goes to a person with a copy to your escalation inbox.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Multilingual Customers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.