Front Office AI · 40 Languages

ZANUS FRONT OFFICE FOR 40 LANGUAGES — EMAIL IN ANY LANGUAGE

An inbox that answers in the sender’s language — on your rules.

The overseas buyer writes in German, the tour operator in Italian, the parent in Spanish, the tenant in Polish: today those emails wait until someone who can read them is in. The AI reads each one, answers from your one approved knowledge base in the sender’s language, books or quotes when it can, and routes anything sensitive to the right person with the thread summarized in your language and a draft ready. Emails are in the plan without limit.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

AI E-mail — department inboxes, MY INBOX, the thread and the AI reply

The real Mail menu: department inboxes on the left, the thread in the middle, the AI reply on the right.

What it does

Answers the routine, in kind

Hours, availability, documents needed, how to book, order status — replied in the sender’s language in minutes, from the same facts as your phone.

Routes the sensitive, summarized

A contract question, a complaint, a claim, an eligibility matter — to the right desk, the thread summarized in your language, the original attached.

Continues the conversation

The email AI knows the calls and chats of the same customer, in whatever language they happened — no “please explain again” loops.

Inside AI E-mail — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

AI E-mail — the mailbox
The mailbox everybody knows: department inboxes, MY INBOX, the thread and the AI reply beside it.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Keep Gmail or Outlook. Reply from Front Office.

Each person forwards a copy of his mailbox to his Front Office address and reads and replies in Front Office; a copy stays in his own mailbox; replies go out from your company’s own domain. Nothing to migrate, nothing to cancel.

  • Your addresses, your domain — customers see nothing change
  • A copy always stays in the person’s own mailbox
  • A direct connection to Microsoft 365 and Gmail is coming
Mail forwarded from your existing mailbox, answered in Front Office
AI RESPOND — the whole reply written from the thread, the history and the knowledge

AI RESPOND — the whole reply, written for you

Lisa writes the reply from the thread, the customer’s history and the company’s knowledge; the person reads it and sends. Ask for changes in plain words. The same knowledge base answers the phone and the chat — one truth on every channel.

  • Summarise a thread, translate it, read it aloud
  • “Make a quote for 5 units at 10% discount and attach it” — done, inside that person’s discount authority; above it, the quote waits for approval
  • Per department: AI drafts and a person approves · AI answers alone · people only

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can our staff approve an email they cannot read?

They approve from the summary and the draft’s meaning in your language; the draft itself goes out in the sender’s language, from your own domain. Routine answers from approved information can go out automatically; everything you mark sensitive waits for one click from your team.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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