Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Multilingual Customers. One multilingual knowledge base behind every answer

AI Knowledge is the multilingual knowledge base behind your front office: your website, documents, rules and catalog in one tree, written in your language, while every channel answers from it in the customer's. Nightly tests show it still answers right in 40 languages, and a question it cannot answer waits for you instead of a guess.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Daily scan

Multilingual knowledge base: the website scanned daily, new pages added with their pictures and videos, real Zanus AI screen

Daily scan

Your site is scanned every day: new pages arrive with their pictures and videos, and removed pages are retired from every answer.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise a delivery date, in any language, on any channel.”

Lisa“Rule ready: no delivery date is promised in any language or channel, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Multilingual Customers use it

You change the Saturday hours once, and the phone, the chat and e-mail give the new hours in every language.

With multilingual knowledge management in one tree, an outdated price page is unticked once and leaves chat, voice, demos and e-mail at once, in every language.

A Spanish caller asks something not written down; the question waits under Q&A and gaps for your answer.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

Written once

Knowledge base in multiple languages, kept in one tree

The company

Identity, locations, hours, holidays, languages, departments and people, in your own words, read by every channel.

The rules

What the AI never says or always says, its scripts and procedures, each with its scope, its channels and its own test.

Your website, daily

New pages join with their pictures and videos, changed pages are read again and removed ones retire, every day.

Contradictions paired

Two rules that clash are shown side by side so you decide which one wins, and the AI is never left to pick.

AI Knowledge for Multilingual Customers, trade by trade

By industryTravel Agencies Law Firms Hospitality Healthcare Government Agencies Local Government E-commerce Health & Human Services Software & SaaS Aerospace & Aviation Agriculture Associations

Questions & answers

AI Knowledge for Multilingual Customers: questions & answers

What is a multilingual knowledge base?

One set of facts, rules and documents that serves customers in many languages. As a multilingual AI knowledge base, AI Knowledge keeps it once, in your own words, and the AI answers on every call, chat and e-mail in the customer's language.

Do I need to translate my knowledge base?

No. That is the point of one knowledge base for every language: you write and approve it in your language and the AI answers from it in the customer's. Untick an outdated page and it leaves every channel at once, in every language.

How do I know the answers hold up in other languages?

Every rule has its own test: a question plus the words the answer has to include and the words it must leave out. The tests run every night, green or red, and they show the knowledge still answers right in 40 languages.

What happens when the knowledge has no answer?

She says so in the customer's language with your honest no-answer line, and the question waits under Q&A and gaps for you to answer once for every channel.