Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Travel Agencies. An AI knowledge base for travel agencies, tested every night

AI Knowledge is the AI knowledge base for travel agencies behind every answer: your website, your package sheets, your terms and your rules in one tree, and the AI answers travelers and advisors only from it. When it cannot answer it does not guess: Lisa tells the traveler she checks and comes back, and the question waits for you to answer once.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

Never and always lines, scripts, procedures and answers sit in one table; when two rules clash they are paired so you choose the winner.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Never promise a traveler that their visa gets approved.”

Lisa“I'm adding a never rule: no promise that a visa gets approved, on every channel, with its own test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Travel Agencies use it

Your website's new autumn departures page is read the next day and joins the knowledge with its pictures and videos.

Two rules clash, one calling a deposit refundable and one not; they are shown side by side so you decide which wins.

A traveler asks a lodge's minimum age and nothing is written; Lisa says she is verifying it, and the question waits for you.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

What it holds

A travel agency knowledge base in one tree

The start

The questions that make your agency's file: what you sell, what Lisa must never promise, how you decide what to recommend, answered typed or by talking.

The company

Locations, hours and holidays, languages, departments, people, payments and orders: the facts Lisa says, in your agency's own words.

The rules

A single table of never and always lines, scripts, procedures and the questions to ask a traveler first, each with its scope and channels.

The library

Your package sheets, terms, pages, pictures and videos, topic by topic; your written answers come first, then documents, then website pages.

Tested

Chatbot testing for travel agencies, every night

Each rule its own test

Write the test question a traveler would ask and the words the answer must contain; the tests run every night and turn green or red.

Contradictions paired

Two rules the AI cannot follow at once are shown side by side with the reason; edit one, or keep both and say which one wins.

Learns, with your yes

New conversations are read for contradictions, gaps and lessons, and each finding comes with its evidence and a suggested fix for you to approve.

Questions & answers

AI Knowledge for Travel Agencies: questions & answers

What does the AI know about our agency?

What sits in one tree: the start questions, your company's facts, hours and people, the rules of what to never or always say, and the library of pages, documents, pictures and videos it answers from.

What happens when a traveler asks something not written down?

Any sentence your knowledge cannot back is kept out of the answer. Lisa promises to check and return, and the question waits under Q&A and gaps until you answer it once. Your approved answers for travel questions then serve every channel and are replayed daily.

Does it read our website by itself?

Yes. Your site is scanned daily: new pages join with their pictures and videos, a changed page is read again and a removed page is retired. Untick old offers and they are dropped from every channel at once.

How do we know it still answers right?

Every rule carries a traveler's test question that runs each night; the answer must hold the words you set and avoid the ones you ban. A red test opens the fix, done by talking.

Can it quote prices it finds on our website?

Prices are recited from your catalog, the package facts for AI answers, as they stand there. A never rule keeps a price that is not in the list off every channel, and Lisa offers a written quote instead.

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