Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Travel Agencies. A travel agency answering service on the first ring

AI Phone is a travel agency answering service that picks up your line on the first ring, day and night, in the traveler's language. It answers departure and package questions from your own pages, books the planning call with the right advisor, takes messages for the advisor who owns a booking and routes a traveler already abroad to your on-call person.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Today's calls

Travel agency answering service: every call of the day with who called, who handled it and how it ended, real Zanus AI screen

Today's calls

Each row shows who called, who handled the call, how long it took and how it ended, so the agency sees its whole day of calls.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Anyone already on their trip goes straight to the on-call mobile, day or night.”

Lisa“I'm sending callers who say they are already traveling to the on-call mobile first, with the reason announced. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Travel Agencies use it

A couple calls at 9:05 on a Monday about balcony cabins on a river sailing; the AI books them with your cruise specialist.

A traveler in Lisbon calls at 2 AM because her hotel has no reservation; the AI rings the on-call advisor's mobile with the reason.

A grandmother calls in Portuguese about the family reunion trip; the AI answers in Portuguese and routes her to the advisor who speaks it.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

Agency calls

A 24/7 answering service for travel agencies, call by call

Departure questions

Is the June departure still open, what does the price include, how much walking is there: answered from your package pages, searched by meaning rather than by keyword.

Routing by reason and language

Sales, groups and customer service each answer as their own AI voice, and a caller who prefers Spanish or French reaches the advisor who speaks it.

In-trip calls first

A traveler who is already abroad rings the on-call advisor's mobile; when nobody picks up, your prepared line plays and the message is taken for the morning.

Every call written down

Each call the AI answers is saved with its transcript, summary and outcome on the traveler's record, and new callers are saved as leads for your advisors.

Set-up

AI phone answering for tour operators, ready in 2 minutes

Lisa reads your trips

Lisa reads your destination and package pages, then asks your hours, your languages and who sells which kind of trip.

Forward the line

Forward the agency line to your Front Office number; calls are answered from that moment, and a new local number is also available.

Desks and the on-call rule

Tell Lisa your desks and who covers in-trip calls at night and on holidays; she shows the change before and after.

Seven days on real calls

Run it free for 7 days with no credit card and read the report of every traveler call it answered for you.

Questions & answers

AI Phone for Travel Agencies: questions & answers

Can an AI answering service handle travel agency calls after hours?

Yes. For after-hours answering for travel agencies, pick full AI service, take-a-message only or voicemail for travelers who ring when you are closed, and on holidays they hear the message you wrote for that day. With full service the AI still answers package questions and books the planning call for the morning.

Can we keep our agency number and our in-trip line?

Yes. Forward the numbers travelers already call to your Front Office line and the AI answers from that moment, with no porting. Each department, the in-trip line included, decides whether the AI answers first, a person first or the AI only.

What does an AI voice agent for travel agencies say when nobody is free?

It says the line you prepared for that time of day and takes a message, reading the callback number back digit by digit. The message is filed for the advisor it is for, with the call's transcript and summary.

Does the answering service quote trip prices on the phone?

Only prices that sit in your own price list or published packages. A tailor-made itinerary, a flight or a hotel rate of the day is priced by your advisor, and the AI says so instead of guessing.

How does the AI hand a caller to an advisor?

It tells your advisor who is calling and why before the call connects, and rings them on the computer, in the phone app or on their mobile number, in the order each advisor chooses.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Travel Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.