AI Call Desk for Travel Agencies. Advisors return calls from the browser, queue prepared.
AI Call Desk gives your advisors a work queue and a phone in the browser that calls from the agency number, useful for home-based advisors too. The queue says who to call and why: the traveler who asked for a person, the group leader with a deposit question, the quote opened twice. Each call is transcribed into the traveler's story, and two dictated lines schedule the next step.
TRY AI CALL DESK FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Put callers who ask for an Italy specialist in Marco's queue.”
Lisa“Done: callers asking for an Italy specialist now land in Marco's queue with the conversation and trip brief attached.”
Any setting, in any module · applied only on your yes
How Travel Agencies use it
An advisor working from home calls a traveler from the agency number in her browser, not from her personal mobile.
On Monday morning, advisors open the queue of weekend callers who asked for a person, each with the trip brief attached.
After a call with a group leader, the advisor dictates two lines and the deposit follow-up is scheduled.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Work queue: who to call, why, from which conversation, prepared by Front Office
- Phone in the browser, calling from your company number
- The call transcribed into the customer's story as it happens
- Two dictated lines after the call → the next step proposed and scheduled
- AI Assist on calls available on top: live suggestions from your knowledge while your person talks
Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Call Desk does, for every business ›
Works withAI PhoneAI CRMAI Assist on callsAI QuotingAI BookingAI Follow-up
Questions & answers
AI Call Desk for Travel Agencies: questions & answers
Can home-based travel advisors call from the agency's number?
Yes. AI Call Desk is a phone in the browser that calls from your company number, so an advisor working from home keeps the agency's caller ID. Each call is transcribed into the traveler's record.
How is the advisors' callback queue built?
The Front Office prepares it from its own conversations, listing who to call, why and from which call, chat or form, with the trip brief for each traveler.
What happens after an advisor's callback?
The advisor dictates two lines, and the next step is proposed and scheduled, such as a quote follow-up or a second planning call with the travel party.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Travel Agencies ›
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Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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