AI Assist on calls for Travel Agencies. Supplier terms on the advisor's screen during the call.
AI Assist on calls shows your advisors suggestions from your knowledge while they talk to a traveler: the cancellation window on the October departure, what the package includes, the single-supplement rule, the steps for a name correction with that supplier. It never speaks to the traveler; your advisor stays the voice and makes every decision.
TRY AI ASSIST FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Show advisors supplier cancellation terms and package inclusions during calls.”
Lisa“Done: advisors now see supplier cancellation terms and package inclusions as suggestions on screen while they are on calls.”
Any setting, in any module · applied only on your yes
How Travel Agencies use it
A new advisor on a call about cancelling inside the penalty window sees the supplier's terms appear on screen.
While a group leader asks what the land package includes, the advisor sees the inclusion list from your package sheet.
An advisor handling a cabin change request is shown the cruise line's change procedure from your internal notes.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live suggestions from your knowledge during a call, on your operator's screen
- Never speaks to the customer, your person stays the voice
Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Assist on calls does, for every business ›
Works withAI Call DeskAI PhoneAI TicketsAI QuotingAI Booking
Questions & answers
AI Assist on calls for Travel Agencies: questions & answers
Can AI help travel advisors during live phone calls?
Yes. AI Assist on calls shows suggestions from your knowledge on the advisor's screen as the call runs. It never speaks to the traveler; the advisor stays in charge of the conversation.
Can it suggest internal supplier terms during a call?
Yes, if you load them as knowledge. Suggestions such as a supplier's penalty schedule are shown only to your advisor, never to the traveler.
What does AI Assist need in order to run?
It works on top of AI Call Desk, which gives your advisors the browser phone and the work queue where the suggestions appear during each call.
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Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Travel Agencies ›
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Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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