Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Travel Agencies. Tour booking software that answers, books and reminds

AI Booking is tour booking software that books your departures, day tours and advisor consultations on the phone, in the website chat, from a web form and on your booking page, straight into the free places of your own book. It verifies every guest, sends the confirmation and the reminder, keeps a waitlist when a departure is full and marks no-shows by itself.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Booking · Booking card

Booking card

Open any booking to see how the guest was verified and whether they confirmed, mark them arrived, move the time or text them in one tap.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Sunset cruises take twelve guests, counted by seats, with a waitlist when full.”

Lisa“Sunset cruise: twelve seats per departure, a waitlist when it fills, each guest verified by a texted code. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Travel Agencies use it

A family of five calls about Saturday's food walk; the AI checks five seats are free, books them and sends the confirmation.

A couple asks in the chat for a one-hour honeymoon consultation; the AI offers the honeymoon specialist's free times and books one.

The sunset boat trip is full; the caller joins the waitlist and is texted the offer when two places free up.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

Tours and consultations

Tour booking software that fills your own book

One live book handles booking management for every channel, so a phone booking and a chat booking can never take the same last seat.

Departures counted by seats

A walking tour, a boat trip or a day excursion is a service with its own hours and places; a party of four takes four seats, and only the seats still free are ever offered.

Consultations with the right advisor

Planning calls, office visits and video consultations book into the agenda of the advisor who sells that destination, with the questions you set for the consultation asked before the slot is confirmed.

Every channel, one book

The phone, the website chat, the web form and the booking page share one tour booking system with real-time availability, so your desk and the AI always read the same places.

Guests verified first

Nothing enters the book without verification: the caller's number, a code sent by text, a verified e-mail, or your own word when someone at the desk books by hand.

A waitlist on a full departure

In weeks of high booking volume a full departure offers the waitlist; when a place frees, the next guest is texted the offer with a short time to take it.

Requests you approve

Mark a private tour or a group date as subject to approval and it lands as a request; Confirm sends the confirmation, Decline offers the guest the next free time.

The tour day

Booking software for tour operators, from first call to no-show

The night before

Reminders go by text, e-mail or both, the hours before you choose, and a guest confirms, cancels or asks for another time by replying: a booking experience with no call to your desk.

At the meeting point

Open the booking card to see how the party was verified and whether they confirmed, mark them arrived, add a note per booking, or text them in one tap that the guide is ready.

Weather closes the bay

Close a departure with the reason guests hear; the bookings already in that time are listed so you keep, move or cancel each one, and their questions reach your support team.

A party that never comes

After the grace period the booking is marked no-show and one polite re-book message goes out; a guest who missed twice in a year is asked to confirm next time.

Meeting points and guides

Tour operator booking software that knows where and with whom

Several meeting points

Each location keeps its own address and time zone, each tour says where it starts, and the AI asks the caller which location when you run tours from more than one.

Guides as providers

Each guide has the tours they lead, where, and their own hours, so you efficiently manage who leads what; a day off blocks only their departures, and guests pick a guide only when you allow it.

Start times and rest

A new departure every hour, a ninety-minute tour and a rest before the next one: set it once per tour and the AI books by it on every channel.

Minimum notice

Set how close to the start a tour can still be booked, so a caller ringing ten minutes before a departure is offered the next one that can really take them.

For travel agencies

Booking software for tours and for advisor consultations

One hour with the specialist

A honeymoon or safari consultation books into the specialist's own agenda, by video or in the office, with the length and the rest after it that you set.

Group presentations

A school committee or a club's trip meeting books an evening slot with the groups advisor, held as a request for your approval when you prefer to confirm it yourself.

The brief before the call

Destination, dates, party size and budget range are asked before the consultation is confirmed, so the advisor opens the call already knowing what the traveler wants.

Your calendar kept in step

Connect the work calendar your advisors already use: its busy times are read every five minutes and never offered, and each consultation is written there as an event.

Compared

Online tour booking software or the phone and a diary?

Most small tour companies juggle a phone, a paper diary and one of the online booking platforms for managing bookings. Here is what changes in the booking process when one AI books on every channel.

What a tour company needs	The phone and a paper diary	A booking platform alone	A person at the desk	AI Booking
A booking at 11 PM	Lost until morning	Only if the guest finds the page	Only in office hours	Taken on the call or in the chat: and confirmed before the guest leaves
Two channels, one last seat	Double-booked by hand	Safe online, not on the phone	Depends who answers first	One live book: for the phone, the chat, the form and the page
A guest who speaks Italian	Whoever is on shift	The page's own translation	The languages your staff speak	Answered in Italian: on the phone and in the chat
No-shows	Discovered at the meeting point	No follow-up	A call if someone remembers	Marked by itself: with one polite invitation to book again
A question after booking	A callback when someone is free	A contact form	Whoever picks up	Answered from your knowledge: or passed to your customer support desk

Set-up

Booking software for tour companies, set up in 2 minutes

Lisa reads your tours

Lisa reads your tour pages, finds your meeting points on your website and asks how each tour is counted, by bookings or by seats.

Each tour its own calendar

Tell Lisa the hours, the start interval, the length and the rest after each tour; she proposes the preset with before and after for your yes.

Connect your calendar

Connect the work calendar your advisors already use so its busy times are never offered to a traveler, or run the book on its own.

A week of real bookings

Start the 7-day free trial with no credit card and read every booking it made, confirmed and re-booked on your own departures.

Questions & answers

Questions tour operators ask about booking software

What is tour booking software?

A tour booking system takes bookings for your tours and activities and keeps each departure's places straight. AI Booking is tour operator software that takes phone and online bookings, in the chat, from a form and on your booking page, into one book with real-time availability that offers only free seats.

Can AI book tours over the phone?

Yes. The AI asks which tour, the date and the party size, offers two or three free departures and holds the one the caller picks until it is confirmed, then sends the confirmation before the call ends.

Does AI Booking take payment for the tour?

No. It books the places, verifies the guest and sends the confirmation and the reminders; payment stays in the payment system you use today, and AI Booking does no dynamic pricing. A deposit can be asked on a quote through AI Quoting, and a gift card can be used against a booking.

Can it reserve flights, hotel rooms or cruise cabins?

No. It books what you sell in your own book: departures, day tours and advisor time. Reservations with airlines, hotels and cruise lines are made by your advisors in the systems they already work in.

How are group bookings counted?

By bookings, by seats or by units, set per tour. A departure with twelve places takes twelve guests, a party of six takes six seats at once, and a group date can be marked subject to your approval first.

What happens when a departure is full?

The AI offers the waitlist. When a place frees, the next guest is texted the offer and has ten minutes to take it, so a cancellation the night before can still fill the seat.

How are guests reminded before the tour?

The confirmation goes out at once, and automated reminders follow by text, e-mail or both, as many hours before as you choose. A guest replies to confirm, cancel or ask for another time, and the book shows the answer.

Can we run several meeting points and time zones?

Yes. Find my locations on my website fills the addresses, each location keeps its own time zone, each tour says where it starts, and the AI asks the caller which location when you run more than one.

Can travelers book a consultation with an advisor online?

Yes. On the booking page, by phone, in the chat or from a form, they choose from the free slots of the advisor who sells that destination, after answering the questions you set for that consultation.

Does it work with our website and marketing tools?

Yes. One line of code puts the chat that books on every page of your site. With AI CRM added, each guest's customer data stays on one record, and marketing tools like AI Marketing and AI Follow-up write only to guests who agreed to hear from you.

What is the best booking software for tour operators?

The best tour booking software takes a booking wherever the guest asks and offers only seats that are still free. Look for features like phone, chat, form and booking page in one live book, verified guests, a waitlist and no-show handling; AI Booking adds an AI that books at any hour.

How much does tour booking software cost?

AI Booking is priced per company, never per user or per guide, and you add the modules you need; the plans are on the pricing page. The free trial runs 7 days on your own tours, with no credit card.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Travel Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.