Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Aerospace & Aviation. An AI knowledge base for aviation businesses, never guessed

AI Knowledge is an AI knowledge base for aviation businesses: your website, documents, rules and catalog in one tree, and the AI answers buyers, pilots, students and your team only from it. A question it cannot answer is never guessed: Lisa tells the pilot or the buyer she will verify and come back, and the question waits for you to answer once.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

What the AI never says, always says, its scripts, procedures and answers in one table, with two rules that clash paired for your decision.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Never state that a part is certified, on any channel.”

Lisa“I wrote a NEVER rule: no channel states that a part is certified, with a nightly test for it. Approve and deploy?”

You talk. Lisa sets it up. Applied only on your yes.

How Aerospace & Aviation use it

Your capability list is uploaded once; the phone, the chat and the mail all answer from the same pages.

A rule says never promise a delivery date on the phone, and its test runs every night.

A student pilot asks a question your knowledge base for flight schools does not cover; it waits under Q&A and gaps, and your answer reaches every channel.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

Capability list answers for chat and phone, from one tree

The company

Locations, hours and holidays, languages, departments, people and the catalog, in your company's own words.

The rules

Never-say and always-say lines, scripts and procedures for the parts desk, the FBO and the school, each with its scope, channels and test.

The library

Your capability list, your manuals, your website pages, pictures and videos, with documents up to 25 MB each.

The order of truth

Your written answers win, then company documents such as the capability list, then website pages, the newer of two pages first.

Quality

An aviation FAQ knowledge base tested every night

Rule tests

Each rule asks its own question every night and turns green or red, with the failing answer shown beside it.

Contradictions paired

When two rules clash, such as a date promise and a never-promise rule, they are shown side by side with the reason, and you say which wins.

Gaps answered once

A gap waits with its whole conversation; answer it once, typed or by voice, and every channel knows it from then on.

Questions & answers

AI Knowledge for Aerospace & Aviation: questions & answers

What does an AI knowledge base for an aviation business hold?

The facts, rules and documents your AI answers from: your website, your capability list, your training pages, your policies and your catalog, in one tree read on every call, chat and e-mail.

What happens when the AI does not know?

It says so in your words. The default no-answer line says it needs to verify the point with your team and come back, and the question waits under Q&A and gaps for you to answer once.

Can a part price be quoted from the knowledge base?

Yes, as parts catalog answers from your own list: prices, part numbers and stock are read from the catalog's structured facts and recited as they stand there. A NEVER rule keeps a price that is not in the list off every channel, and a written quote is offered instead.

Is our website read again when it changes?

Yes. Scan for new content runs every day: a new capability or program page joins with its pictures and videos, a changed page is read again and a removed page is retired.

Does anything go live without our approval?

No. The assistant proposes and you press APPROVE & DEPLOY; nothing goes live before that click, and each rule carries its own nightly test.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Aerospace & Aviation ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.