Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Returns & Warranty for Aerospace & Aviation. Core returns and warranty claims tracked from request to closed.

AI Returns & Warranty runs the core returns and warranty claims that follow exchanges and repairs. The AI checks each request against the return and warranty terms you publish, a person approves, and the return instructions are e-mailed. The pipeline shows pending, arriving, in work, awaiting payment, shipped and closed, and tracking numbers are sent as typed.

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Zanus AI · AI Returns & Warranty · The pipeline with demo cases in every stage
AI Returns & Warranty — The pipeline with demo cases in every stage, real Zanus AI screen

You talk. Lisa sets it up.

You“Core returns over sixty days old need my approval; the rest follow our exchange terms.”

Lisa“Done: core returns within sixty days follow your exchange terms, and older ones wait for your approval before instructions are sent.”

Any setting, in any module · applied only on your yes

How Aerospace & Aviation use it

1

An operator returns the core from an exchange; the request is checked against your terms and instructions go out once approved.

2

A unit fails early on the wing and a warranty claim is filed with serial and install date for quality to decide.

3

A repair quote for a returned unit is e-mailed for the customer's approval with a payment link.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Eligibility decided on your rules; instructions e-mailed on approval
  • A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
  • Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
  • Status on the customer's record until closed

Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Returns & Warranty does, for every business ›

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Questions & answers

AI Returns & Warranty for Aerospace & Aviation: questions & answers

Can an AI process aircraft part core returns?

Yes, on your rules. It checks the request against your published exchange and core terms, a person approves, and the return instructions are e-mailed. The core is tracked through each stage until the case is closed.

Does the AI approve warranty claims on aviation parts?

No. It files the claim complete, with serial, install details and photos requested, and routes it to quality. Approving a warranty claim, a return or special pricing is always your people's decision.

Are return tracking numbers sent to the customer automatically?

Yes. The tracking number is sent as your staff typed it, never passed through a model, so the customer receives what your shipping desk entered and can follow the unit.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Aerospace & Aviation ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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