AI Assist on calls for Aerospace & Aviation. Catalog facts on screen while the buyer talks.
AI Assist on calls shows your desk person suggestions from your approved knowledge during a live call: the condition codes you stock for a part, exchange and core terms, published lead times, the ramp-service checklist, whom to hand an export question to. It never speaks to the caller; your person stays the voice, and a new rep stops putting buyers on hold.
TRY AI ASSIST FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Show the export hand-off rule on screen whenever a caller mentions a destination country.”
Lisa“Done: when a caller mentions a destination country, your person sees the hand-off rule to your compliance officer on screen.”
Any setting, in any module · applied only on your yes
How Aerospace & Aviation use it
A new rep is asked about core terms on an exchange; your published terms appear on screen while the buyer stays on the line.
An FBO counter agent taking an arrival call sees the checklist, so fuel, GPU and crew car are all asked.
When a buyer asks whether two part numbers are interchangeable, the screen suggests the transfer to technical records.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live suggestions from your knowledge during a call, on your operator's screen
- Never speaks to the customer, your person stays the voice
Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Assist on calls does, for every business ›
Works withAI Call DeskAI PhoneAI TicketsAI QuotingAI Booking
Questions & answers
AI Assist on calls for Aerospace & Aviation: questions & answers
Can AI help parts-desk staff answer buyers during live calls?
Yes. AI Assist shows suggestions from your approved knowledge on screen while your person talks, such as stock conditions, lead times and exchange terms. Your person decides what to say to the buyer.
Does AI Assist talk to our aviation customers?
No. It never speaks on the call. It only suggests on screen, so your person stays the voice of the parts desk or the FBO counter.
Will AI Assist suggest airworthiness answers to staff?
No. Suggestions come only from the knowledge you load, and for airworthiness, interchangeability or export questions the suggestion is to hand the caller to the right person.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Aerospace & Aviation ›
Answers & books
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Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
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