ZANUS FRONT OFFICE FOR AEROSPACE & AVIATION
Next-generation AI for Aerospace & Aviation. Try it free on your own operation. No credit card.
Every RFQ quoted. Every AOG call answered. Your parts desk, finally ahead of the inbox. ZANUS AI Front Office for Aerospace & Aviation is the AI parts desk, customer-service desk and follow-up desk for MRO shops, parts distributors, FBOs, charter operators, flight schools and aerospace suppliers. It answers on phone, website chat, email and RFQ forms — availability, condition, lead time, capabilities, ramp services, training programs — captures every RFQ complete with part number, condition, quantity and need-by date, drafts the quote from your approved price lists, books shop visits, ramp services and lessons, sends the documents you publish, and follows up until the buyer decides. An AOG call is transferred to your on-call person at once; airworthiness and export-control questions go to your people. Grounded only in the information you approve: no source, no claim.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.
FREE TRIAL · 7 DAYS · NO CREDIT CARD
Give us your website. Ten minutes later, your company answers the phone.
“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”
“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.
- 1Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
- 2Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
- 3Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
- 4Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.
How you start
Three steps, in the order you like. Most people skip straight to the second.
Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.
Your website, your phone line, your dashboard. No card, nothing to install. Start free
Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →
Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.
One AI Front Office. Every job your parts desk and front counter do today.
The same 31 menus, read through an aviation manager’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add more when the operation grows. No IT project. Comparing options? See the comparison →
Every morning: last night’s RFQs, AOG calls and where they went, quotes opened, shop visits and ramp arrivals booked — and which operators need a call today.
Learn more →
AI PhoneAnswers the parts-desk and customer-service lines 24/7, across time zones — recognizes AOG in the first sentence and transfers to your on-call person with the context whispered in.
Learn more →
AI Chat & VoiceWebsite chat and voice that answers “do you have this part number”, capabilities, lead times, ramp services and course content from your approved information — and captures the RFQ in the conversation.
Learn more →
AI AvatarA lifelike face that greets operators and students on your site, presents your capabilities and walks a new customer through how you work.
Learn more →
Capability DemosInteractive capability walkthroughs: your shop, your process, your turn times; the FBO tour for flight departments; the first lesson for students — narrated by AI, any hour.
Learn more →
RFQ Intake & LeadsRFQs, trip requests, discovery-flight and ramp-service forms worked in minutes — every line captured complete, the buyer answered, the quote drafted.
Learn more →
Customer & Fleet RecordsThe customer and fleet record: operator, aircraft types, buyer and DOM, every RFQ, quote, status request and document sent — written by the AI as it talks.
Learn more →
AI E-mailrfq@, quotes@ and support@ answered from your approved catalog and published documents; spreadsheet RFQs turned into quote drafts; airworthiness and export questions routed to a person.
Learn more →
RFQs & QuotesQuotes from your approved price lists by condition code — outright, exchange or repair, lead time and validity — authorized with one click, followed up until decided.
Learn more →
Quote Follow-upQuote chase, expiring-quote alerts, repair-order updates, dormant-operator reactivation, pre-arrival confirmations and lapsed-student check-ins — on schedule, stopped when a person should call.
Learn more →
Shop Visits & BookingsShop visits, inspection slots and bench time; ramp services against an ETA; lessons matched to instructor and aircraft — booked in the conversation, calendars synced.
Learn more →
Desk & CSR TrainingParts-desk staff and CSRs trained on your catalog conventions, condition codes, trace rules and phone scripts — new hires productive in days.
Learn more →
Requests & ClaimsRepair-order status, core returns, warranty claims, documentation re-issues and service issues filed as tracked requests and routed to the right desk — nights and weekends included.
Learn more →
Demand ForecastRFQ and repair demand by capability, quote win probability, shop load and student pipeline from real requests — always with the WHY.
Learn more →
Operators & SuppliersOperators, flight departments, MROs, brokers, lessors and suppliers mapped as organizations — who buys, who approves, which operator stopped sending RFQs.
Learn more →
Add AI to what you haveConnect the ERP, MRO software, inventory, scheduling and point-of-sale systems you already run — the AI works, and writes it back.
Learn more →
ProtectionDaily caps on every AI resource: a script hammering your RFQ form costs a capped, known amount — operators see courtesy, and a call in progress is never cut.
Learn more →
What happens to every inquiry — in your operation
A parts-desk call at 3 AM from another time zone, an RFQ spreadsheet in the inbox, a crew 20 minutes out, a trip request, a student asking about the course — day or night, in any of 40 languages.
Availability, condition codes, lead times, outright / exchange / repair terms, capabilities, ramp and hangar services, course content, published fees — from your approved information only. No source, no claim.
AOG or routine, new or approved customer, which desk — parts, repairs, technical records, quality, line service, dispatch, training — your routing rules applied in the conversation. AOG is transferred at once.
Capture the RFQ complete, draft the quote for one-click authorization, book the shop visit, ramp service or lesson, send the published documents, file the status request, transfer the AOG call with the context whispered in.
The quote chased on day 1, 3 and 7, the expiring quote flagged, the repair-order update sent, the operator who went quiet contacted, the arrival confirmed, the student who stopped booking checked on — until done, stopped the moment a person should call.
Every touch on the customer and fleet record. Every morning a briefing: what was handled overnight, which quotes are open, who needs a person today.
AI-driven end to end. A person wherever your rules require it. Anything about airworthiness, interchangeability, export control or safety, anything AOG and anything outside your approved information goes to your people; the routine, the AI handles and reports.
One knowledge base feeds every channel
Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.
40 languages, one bill, a help drawer over every screen
Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.
Private by architecture
Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.
- Private data-processing environment per company
- Grounded only in your knowledge
- Claim guard: no source, no claim
- Private environment option: an isolated environment with enterprise-grade security certifications, on request
Auto-Call — the AI calls your operators and crews
Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.
- “Hi Daniel, this is Meridian Aerostructures: the inspection report for your order is complete and available in your customer portal.”
- “Hi Priya, this is Meridian Aerostructures confirming the site visit for your qualification audit. Is the 14th still good, and how many people should we register?”
Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›
The same Front Office, by job
The jobs a operation names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.
Questions, answered
Does the AI answer airworthiness, interchangeability or export-control questions?
No. It answers only from the information you approve — your catalog, capability list, quality approvals as published, lead times, fee schedules and policies. It never states that a part is approved for an aircraft, that one part number replaces another, or what a unit’s trace shows beyond the documents on file; it never answers end-use or destination questions. Those go to your technical-records lead, quality manager or compliance officer with the transcript attached. An AOG call is transferred to your on-call person immediately. No source, no claim.
What happens to our customer and technical data?
Your Front Office runs on a private data-processing environment dedicated to your company; your information never trains public models and is never shared. It works on the front-office record — who asked what, what was quoted, what was sent — while controlled technical data stays in your own systems. Organizations whose requirements call for an isolated environment with specific enterprise-grade security certifications ask for a private environment — available on request.
Does it replace our ERP or MRO software?
No. It sits in front of them: the AI answers, captures the RFQ, drafts the quote, books and follows up, then writes the result back through Connectors — native calendar sync, webhooks and API. Inventory, work orders and maintenance records stay in your system of record; the phone stops ringing unanswered at the parts desk.
Try it free on your own operation. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·