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AI Knowledge for Local Government. An AI knowledge base for local government, tested nightly

AI Knowledge is the AI knowledge base for local government behind every answer: your department pages, documents, rules and fee lists in one tree that the phone, the chat and the mail answer from. A question it cannot answer is never guessed; it waits for staff to answer once, and every channel knows it from then on.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Daily scan

AI knowledge base for local government: the city site scanned daily, old pages retired, real Zanus AI screen

Daily scan

The city site is scanned every day: new pages join with their pictures and videos, and pages taken down are retired.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise when a permit will be approved.”

Lisa“New rule: never promise a permit approval date, on every channel, with its nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Local Government use it

The sanitation page moves the holiday pickup day; the daily scan reads the new page, and the chat answers from it the next morning.

A rule says the AI never promises when a permit will be approved; its test asks that question every night and turns green.

A resident asks about a program no page mentions; the question waits under Q&A and gaps until the parks office answers once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One source

Municipal knowledge base software that every channel answers from

One tree

The city's facts, hours and holidays, departments, rules and library in one tree, read by the phone, the chat and the mail.

The order of truth

Your written answers and rule corrections come first, then documents, then website pages, the newer of two pages first.

Contradictions paired

Two rules the AI cannot follow at once appear side by side with the reason, and staff say which one wins.

Every conversation reviewed

Every 30 minutes new conversations are read for a contradiction, a gap or a lesson, each with a proposed fix for your yes.

Questions & answers

AI Knowledge for Local Government: questions & answers

What is a knowledge base for a city's AI?

The set of facts, rules, documents and approved answers for resident questions that the AI answers from. In AI Knowledge it is one tree: the city's identity and facts, hours and holidays, departments, rules and the library of pages and documents, read on every call, chat and mail.

What happens when the answer is not written down?

It is never guessed. A sentence the knowledge does not support is held back, the AI says it needs to verify and come back, and the question waits under Q&A and gaps for staff to answer once. The no-answer line is yours to word.

How does it stay current with the city website?

The city site is scanned once a day to keep the city website knowledge for AI current: a new department page joins with its pictures, an edited page is read again and a removed one is retired. Untick an outdated page and no channel uses it again.

Can each rule be tested?

Yes. Every rule comes with a question a resident might ask, plus the words its answer needs and the words it must avoid. The test runs nightly and shows green or red on the tested answers for city services; Run now repeats it at once, and a red one opens the fix by talking.

Does it learn from residents' personal data?

No. No automation learns a resident's personal data, and any term the city lists as never-learn is kept out. Nothing reaches residents before staff press APPROVE & DEPLOY.

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