ZANUS FRONT OFFICE FOR LOCAL GOVERNMENT — AI CHAT & VOICE

Website chat that files the request — not a deflection bot.

Residents ask the website what they would ask the counter: when is my trash day this holiday week, how do I get a deck permit and what does it cost, when is the council meeting, how do I reserve the pavilion. The AI answers from your published information, in text or real voice, in 40 languages — and files the pothole with a tracking number right there. Decisions and sensitive matters go to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what residents actually ask

Trash and recycling schedules, permit checklists and fees, inspection windows, council agendas, utility-desk hours, program registration dates — from your pages and documents only.

Files and books in the conversation

The streetlight report gets a number and a department; the inspection a slot in the inspector’s calendar; confirmation sent. No “call us during office hours”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. Zoning, fees not in the schedule, eligibility: no guessing, the department answers.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own municipality7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

Full funnel in the chat window
Instant handover with full transcript
Auto dark / light theme, your branding

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a resident’s utility account or permit file?

It works on the front-office record — contact details, addresses, requests, conversations — and your published information. Account-specific details are read back only after the identity checks you set; the permitting and utility-billing systems stay where they are.

How does it handle an angry or distressed resident?

Your rules: hand the conversation to a person on duty, take the complaint as a routed request, or book a callback with the department head. The AI never argues a decision and never gives legal or enforcement answers beyond the text you approved.

Try it free on your own municipality. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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