Front Office AI · Local Government

ZANUS FRONT OFFICE FOR LOCAL GOVERNMENT — REQUESTS & FORMS

Every form worked in minutes, not filed in a shared inbox.

Report-a-problem forms, permit pre-application and intake forms, shelter and field rental requests, program registrations, business-license applications, public-records requests and “contact us” messages arrive around the clock. The AI acknowledges each one immediately with a tracking number, asks for what is missing, routes it to the right department, and keeps following up until the request is closed — with consent and opt-out rules built in. A form that sits in a shared inbox is a resident who calls three times.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Web Forms — form builder, submissions and downloads

The real Web forms menu: contact, gated downloads, intake — built in the dashboard.

What it does

Forms that lead to a closed request

The submission becomes a conversation in minutes: confirm the address, ask for the missing page, assign the department, send the number, confirm when done.

Records requests never sit

A public-records request is acknowledged with its date and routed to the clerk’s queue — the AI never answers it; the requester is never left waiting.

Your forms, or ours

Keep your website forms and connect them, or use the built-in request, intake and registration forms — live in minutes, in 40 languages.

Inside Web & Leads — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Web Forms — form builder, submissions and downloads
Build the forms on your site, see every submission, verified business emails, downloads, and the automatic follow-up each form triggers (reply, demo link, booking).
Start free — see it on your own municipality7 days · no credit card · nothing to install. Give it your website and it is yours to test.

From form fill to booked meeting, hands-free

The system itself works the leads: instant grounded reply, demo link, follow-up sequence, booking. Your staff handles only the "needs human" queue.

  • Response in minutes, 24/7
  • Every touch logged with transcript
  • Competitor and free-mail screening built in
From form fill to booked meeting, hands-free

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can we import a list for renewal reminders?

Yes — upload the list of expiring business licenses, pet licenses or rental registrations, choose the reminder sequence, and the AI contacts each holder by their preferred channel with your approved wording. Opt-outs are honored automatically.

What about consent?

Every form and sequence carries the consent text and opt-out rules you set. A resident who opts out of a sequence is never contacted by that sequence again; required notices follow the channels your policy defines.

Try it free on your own municipality. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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