ZANUS FRONT OFFICE FOR LOCAL GOVERNMENT — REQUESTS & FORMS
Report-a-problem forms, permit pre-application and intake forms, shelter and field rental requests, program registrations, business-license applications, public-records requests and “contact us” messages arrive around the clock. The AI acknowledges each one immediately with a tracking number, asks for what is missing, routes it to the right department, and keeps following up until the request is closed — with consent and opt-out rules built in. A form that sits in a shared inbox is a resident who calls three times.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Web forms menu: contact, gated downloads, intake — built in the dashboard.
The submission becomes a conversation in minutes: confirm the address, ask for the missing page, assign the department, send the number, confirm when done.
A public-records request is acknowledged with its date and routed to the clerk’s queue — the AI never answers it; the requester is never left waiting.
Keep your website forms and connect them, or use the built-in request, intake and registration forms — live in minutes, in 40 languages.
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
The system itself works the leads: instant grounded reply, demo link, follow-up sequence, booking. Your staff handles only the "needs human" queue.

Yes — upload the list of expiring business licenses, pet licenses or rental registrations, choose the reminder sequence, and the AI contacts each holder by their preferred channel with your approved wording. Opt-outs are honored automatically.
Every form and sequence carries the consent text and opt-out rules you set. A resident who opts out of a sequence is never contacted by that sequence again; required notices follow the channels your policy defines.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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