Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Local Government. An AI avatar for city websites that residents can hear

AI Avatar is an AI avatar for city websites: a face in your chat whose lips follow her voice, answering residents by voice or text in their language, from your approved pages. She hands each resident to the right department's person, with that person's face and name, and says so when she does not know.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Tap to talk
AI avatar for city websites: her face above the chat and Tap to talk, her first line naming the page, real Zanus AI screen

Tap to talk

The chat opens with her face above it; one tap starts the voice, and her first line names the city page the resident is reading.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Give the permits department its own face and voice.”

Lisa“Permits now has its own person: a name, one of the ten looks and a voice, the same on the phone and in the chat. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Local Government use it

1

An older resident unsure of the website taps her face and hears how to renew a dog license, step by step from your page.

2

A new arrival who speaks Arabic asks how to start trash service and hears the answer in Arabic, with the page open beside it.

3

A resident asks about a fence permit; the permits department's person takes over, with a new face, a new name and a new voice.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI WebchatLisa, your AI assistant

A face for residents

A virtual city hall assistant residents can talk to

Tap and talk

A tap on her picture starts the voice; her first line names the city page the resident is reading and asks what they need.

Captions as she speaks

The words she says appear as captions in the full view, so a resident can follow along while listening to the answer.

One person per department

The clerk's office, permits and utilities can each have a name, one of ten looks and one of thirteen voices.

Session limits

On a busy evening, limits stop one visitor from holding her for hours; past the limit they get the face loop or the text chat.

Set-up

Set up a talking avatar for municipal websites in 2 minutes

1

Who speaks

Keep Lisa, or cast one person per department with a name, a face from the ten looks and a voice.

2

Preview the pair

Preview opens the face speaking with that voice, as a resident sees and hears it; adjust the pace or the tone.

3

Show the face

Switch the face on, pick its movement, head motion and backdrop, then open the chat as a resident would.

4

A free week

Run her on your own city website for 7 days, no credit card, and read every session she held.

Questions & answers

AI Avatar for Local Government: questions & answers

Why put an AI avatar on a city website?

Some residents would rather hear an answer than read a page. The avatar gives your chat a face and a voice: they tap and talk, interrupt her like a person, and see the words she says as captions in the full view.

Will residents think the avatar is a city employee?

She never pretends to be a person she is not, and residents see the face and the name change when a department's person takes over. A question she cannot answer goes to your staff instead of a guess.

Does the avatar speak the languages of our community?

Yes. As a multilingual avatar for residents, every voice speaks every language, so the same face answers one resident in Spanish and the next in Korean. If a voice sounds off in one of them, the city picks a different timbre for that one language.

Can some city pages stay without a face?

Yes. Your web team adds data-avatar off to the widget line on a page, and that page keeps the chat without the face, for example a page about a sensitive service.

Does the avatar need the website chat?

Yes. The AI avatar for local government runs on top of AI Webchat and gives it a face. Each department's name, voice and face are set once and then used on the phone line and in the mail signature too.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Local Government ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.