AI Live Demo & Remote Service for Local Government. A virtual counter session with a permit technician.
AI Live Demo and Remote Service lets a permit technician, a clerk or a utility-desk agent meet a resident live from the website widget, with pages and forms shared on screen. It replaces a drive to city hall for help with an online application or a confusing bill, and every session is written to the resident's record.
TRY AI LIVE DEMO FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Offer live help sessions with the permits desk on weekday afternoons.”
Lisa“Done: the permits page offers live help sessions on weekday afternoons, and the chat suggests one when an applicant gets stuck. Add the utility desk?”
Any setting, in any module · applied only on your yes
How Local Government use it
A contractor stuck on the online commercial permit application joins a live session, and the permit technician walks him through each page.
A resident puzzled by a high water bill reviews it live with the utility-desk agent, who shows where the meter reads appear.
A senior who cannot get to city hall completes her program registration while the recreation clerk shares the form on screen.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live presentation to a visitor from the widget, your person or your avatar presents
- Pages and pictures shared while you talk; the visitor asks live
- Remote service sessions written to the record
Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.
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Questions & answers
AI Live Demo & Remote Service for Local Government: questions & answers
Can residents get live help from city staff through the website?
Yes. A clerk or technician joins from the website widget, presents the pages or forms on screen and answers live. The session is written to the resident's record for the next person who helps them.
Does a live session replace a counter visit?
For many routine tasks it can, such as finishing an online application or understanding a bill. Anything that needs an in-person signature or a decision still follows your usual process.
Who presents in a live session?
Your staff, or the municipality's avatar when no person is free. Staff remain in charge of anything that calls for judgment or a decision about the resident's case.
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Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
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Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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