Front Office AI · Local Government

ZANUS FRONT OFFICE FOR LOCAL GOVERNMENT — NOTICES & REMINDERS

Notices that reach the resident — and stop the moment a person should call.

The leaf-pickup week for that side of town, the snow-route reminder, hydrant flushing on those streets, the road closure starting Monday, the business-license renewal due in thirty days, the inspection tomorrow at eight, camp registration opening Saturday, polling places and hours as published by the election office. Every sequence runs on its own clock, on the channel the resident chose, in their language — and a reply alerts a person.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Marketing — funnels, campaigns, follow-up sequences

The real Marketing menu: funnels, chase presets, templates, automated events and follow-ups.

What it does

Reminders that reduce no-shows and lapses

Text, email or an AI call, in the resident’s language: confirm or move the inspection from the message; renew the license before the late fee.

Seasonal notices, on time

Leaf pickup, snow emergencies as declared, hydrant flushing, holiday schedules, road closures — sent from your published wording to the residents who asked to hear.

Status updates without a call

Received, assigned, done — the pothole report closes with a message to the resident who filed it; a question in reply goes to the department.

Inside Marketing — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Marketing — funnels, campaigns, follow-up sequences
The Marketing module: funnels and follow-up sequences (demo, quote, nurture), campaigns and newsletters from presets, scheduled actions, and the escalation rules when a lead goes quiet.
Start free — see it on your own municipality7 days · no credit card · nothing to install. Give it your website and it is yours to test.

From demo to quote to signature — one funnel, no gaps

The AI Demo, AI Quoting and Web Forms all hand their leads to Marketing. Each preset knows what happened before: "watched 80% of the demo, asked about pricing twice, quote unopened for 6 days" becomes the next email, not a guess.

  • Presets: demo chase, quote chase, web-lead chase
  • AI direction in one sentence: "friendly, mention the trade-in offer"
  • Every send, open, click and reply on the contact timeline
Marketing — Chase presets (demo · quote · web leads)
Marketing — Automated followups

Escalation to a human, on purpose

A funnel is not a spam cannon. When a lead replies, opens the quote three times or asks a question, the sequence stops and the lead lands in the NEEDS HUMAN queue with the whole story attached — your rep calls a warm resident, not a list.

  • Reply = sequence stops, human notified
  • Engagement thresholds you set
  • Phone call-back can be the last step of any funnel

Measured on the forecast board, not in feelings

Every funnel step shows on the Statistics → Forecast board: which sequence moved which deal, close probability before and after, and the WHY sentence for each change.

  • Funnel performance per preset
  • Close probability with the WHY
  • Export PDF / XLS or schedule the report by email
Statistics — Forecast

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can residents opt out?

Always, in one tap, per sequence or entirely. Opt-outs are honored across every channel and recorded on the resident’s record; notices your policy requires follow the channels you define.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own municipality. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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